Customer Service Jobs – KCB Bank Uganda Limited
About the Organization
KCB Bank Uganda which has been part of the KCB Group since 2007, is a financial service provider that focuses on providing innovative banking solutions in Uganda. It is licensed as a commercial bank by the Bank of Uganda, the national banking regulator.
Job Description
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Duties and Responsibilities
Receiving /paying cash and cheques across the counter
Adhere to teller transaction & cash holding limits at all times.
Filing all cashier’s/reserve/main summaries.
Filing all cashier’s payments/receipts related correspondences directed to you
Receiving and recording cheque deposits
Correct errors highlighted in the daily cash report.
Calling & checking other tellers’ daily vouchers against daily report
Collect all revenue due to the bank.
Cross selling bank products and referrals as per allocated targets
Exercise due diligence as per the procedures’ manual
Provide excellent customer service at all times
Any other duties that may be assigned.
Qualification, Experiences and Competencies
A university degree in relevant business discipline, any professional Qualification in General Banking is an added advantage.
Strong people management skills and thorough knowledge of banking products and services, including wider understanding of the general consumer banking universe.
Strong communications, and interpersonal skills, with the ability to motivate staff.
Strong communications, negotiations, and interpersonal skills.
Passion for Performance.
Self – Drive, Flexibility, Focus and attention to detail.
Open to New Ideas in a rapidly changing Business Environment
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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