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Administration Assistant job at Flip Africa

About the Organization

The FLIP Africa platform is a freelance marketplace where small and growing businesses can hire experienced, rated, short-term talent at the click of a button.

FLIP Africa was founded in 2018 in Kampala, Uganda in recognition of failing economic systems in the country and across the African continent. Uganda has the second youngest population in the world, with 78% of the population under 35. Yet more than 90% of the country’s labour force is un-, under- or vulnerably employed.

In 2015, Global Entrepreneurship Monitor (GEM) ranked Uganda as the most entrepreneurial country in the world, but micro, small and medium enterprises (MSMEs), which form the backbone of the Ugandan economy, are marred by low growth. While almost 10% of Ugandans started a business in 2015, MSMEs were closed at twice that rate.

Job Description

Do you thrive in a fast-paced environment where you can wear many hats? Are you


organized, detail-oriented, and have a passion for exceptional customer service? If so,
we want to hear from you!
We are a unique establishment offering comfortable lodging and therapeutic services under
one roof, is seeking a highly motivated Administration Assistant to join our team.
This position is for candidates residing in Bweyale and surrounding areas. To ensure a
smooth onboarding process, we prefer applicants from Bwebajja, Kitende, Kawuku, Kassajja, or
Namulanda.

About the Role:
In this dynamic role, you'll provide exceptional administrative support for both the Inn and
Therapy aspects of our business. You'll be the first point of contact for many of our guests and
clients, ensuring a smooth and welcoming experience. Your responsibilities will include:

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Duties and Responsibilities

Sales & Client Services:

  • Greeting and assisting incoming guests and clients for both the Inn and massage therapy services.

  • Answering phones, processing inquiries, and scheduling appointments.

  • Following up with clients to ensure satisfaction.


Personal Assistant:

  • Providing calendar management and scheduling assistance for designated

  • personnel.

  • Composing and editing various documents.


Guest Services:

  • Assisting in the Inn's common areas as needed, ensuring a positive guest experience.

  • (Optional, depending on experience) Serving refreshments to guests.


Administrative Support:

  • Overseeing and assisting with other administrative tasks as assigned.

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Qualification, Experiences and Competencies

  • Minimum 1 year of experience in a similar administrative role.

  • Degree or diploma in Hospitatlity

  • Excellent communication and interpersonal skills, with the ability to build rapport with guests and clients of diverse backgrounds.

  • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

  • A positive and professional demeanor with a commitment to providing exceptional customer service.

  • Discretion and the ability to maintain confidentiality.

  • Experience in the hospitality or wellness industry.

How to Apply

If you're interested, kindly send your CV to yvonne@flipafrica.app with the job title and your location in the subject line

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