Implement People and Culture projects and initiatives in order to enhance the efficiency and effectiveness of the P&C Operations Function and deliver exceptional services to all stakeholders.

To provide functional support on the global SAP P&C system, to facilitate organizational management changes and priorities. To consult with stakeholders, to provide best practice, fit-for-purpose, customer centric solutions.

Provide query management services to all employees, as it relates to their benefit, payroll, or employee self-service queries by engaging with the employees to understand the full extent of their queries and coordinate an appropriate response with the relevant P&C stakeholders and systems to resolve the queries

Manage the administration surrounding the onboarding and off-boarding processes by compiling the requisite documentation, aligned to these processes, as well as inform the relevant vendors that support the organisation to ensure the employees memberships are terminated.

Management of records; perform the random screening of records within the relevant country in order to identify areas of non-compliance to country and screening policies.

Monitor and track all the suspense accounts and ensure that all incidents are appropriately monitored in order to avoid operational losses and that risk is appropriately managed by the appropriate stakeholders.