Assistant Community Services Officer job at Office Of The Prime Minister

About the Organization

Job Description

An Assistant Community Services Officer supports the planning, coordination, and delivery of community programs and services. This role typically involves working with community members, other staff, and various stakeholders to enhance the well-being of the community.

Duties and Responsibilities

Community Program Support:

Program Coordination: Assisting in the planning, organizing, and implementation of community programs and events.
Event Support: Helping set up and manage community events, including logistics, registration, and participant support.
Activity Facilitation: Leading or supporting activities within community programs, ensuring they run smoothly and effectively.

Community Engagement:

Outreach: Conducting outreach to community members to encourage participation in programs and services.
Information Dissemination: Distributing information about community services, events, and resources through various channels such as newsletters, social media, and community boards.
Feedback Collection: Gathering feedback from community members about programs and services to help improve future offerings.

Administrative Support:

Documentation: Maintaining accurate records of program activities, participant information, and feedback.
Data Entry: Entering and updating data in databases or information systems related to community services.
Report Preparation: Assisting in the preparation of reports on program activities, outcomes, and community needs.

Client Assistance:

Service Referrals: Assisting community members in accessing services by providing information and making referrals to appropriate resources.
Support Services: Providing direct support to community members, such as helping them complete forms, apply for services, or navigate systems.

Collaboration and Coordination:

Interdepartmental Coordination: Working with other departments or agencies to coordinate services and resources for community members.
Volunteer Coordination: Assisting in the recruitment, training, and management of volunteers who support community programs.
Stakeholder Engagement: Building and maintaining relationships with community partners, organizations, and stakeholders.

Resource Management:

Material Preparation: Preparing and distributing materials needed for programs and events.
Inventory Management: Monitoring and managing supplies and resources for community services and activities.

Community Development:

Needs Assessment: Assisting in assessing the needs of the community to identify gaps in services and opportunities for new programs.

Project Support: Supporting community development projects and initiatives aimed at improving community well-being.

Qualification, Experiences and Competencies

Education and Qualifications:

Degree: An associate or bachelor’s degree in social work, community development, human services, or a related field is often preferred.
Certifications: Relevant certifications in community services or human services can be advantageous.

Experience:

Community Service Experience: Previous experience in community services, social work, or a related field is often required.
Program Coordination Experience: Experience in coordinating or supporting programs and events is beneficial.

Skills and Competencies:

Interpersonal Skills: Strong interpersonal skills to effectively interact with community members, colleagues, and stakeholders.
Communication Skills: Excellent verbal and written communication skills for outreach, information dissemination, and report preparation.
Organizational Skills: Strong organizational skills to manage multiple tasks, activities, and priorities effectively.
Problem-Solving Skills: Good problem-solving abilities to address community needs and resolve issues.
Technical Proficiency: Proficiency in using computer applications such as Microsoft Office (Word, Excel, PowerPoint) and database systems.

Personal Attributes:

Empathy: Empathy and a strong desire to help others and improve community well-being.
Adaptability: Ability to adapt to changing community needs and program requirements.
Reliability: Dependable and responsible, with a strong work ethic.
Team Player: Willingness to collaborate with colleagues and contribute to team efforts.

Community Knowledge:

Local Knowledge: Understanding of the community’s demographics, needs, and resources.
Cultural Competence: Ability to work effectively with diverse populations and respect cultural differences.