A Temporary employee responsible for Underwriting and processing medical files.

Preparation and dispatch of accurate policy documents within 30 days

Preparation of and dispatch of accurate renewals and other endorsements

Facilitate preparation and dispatch photo cards within 14 days after confirmation of cover

Preparation and dispatch of renewal invitation letters 6 weeks before renewal date

Timely response to customer within service charter standards

Apply standard rates, calculate premiums, and underwrite new business, renewals, endorsements, and cancellations.

Generations of renewal letters and follow up.

Prepare premium invoices and collection.

Exceeded benefit debt collection and reporting

Loading of benefits and membership maintenance.

Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships

Liaison with brokers/agents and direct clients to verify information, explain and interpret coverage.

Preparation of member guides and underwriting summaries.

Generate utilization reports, member statements, and loss ratio trends.

Ensure compliance with standards of service/Customer service charter in all underwriting operations.

Perform any other duties as may be requested by Management.