Branch Manager - City Branch job at Standard Chartered

About the Organization

Standard Chartered plc is a British multinational bank with operations in consumer, corporate and institutional banking, and treasury services. Despite being headquartered in the United Kingdom, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa, and the Middle East.

Job Description

Oversee execution of training & development curriculum including certification, empowerment rules, rewards & recognition programs and career paths for branch staff.

Duties and Responsibilities

Processes

Monitor and ensure that all branch Key Performance indicators are achieved.
Check and authorise internally raised entries in accordance with Delegated Authority.

People & Talent

Ensure high quality, knowledgeable service levels in branches to exceed customer expectations
Build motivated, committed and focused Branch team, consistently delivering creative, precise and customer focused service.
Identification and development of talent within the branch.
Build motivated, committed and focused front and back office teams, consistently delivering creative, precise and customer focused service.

Risk Management

Fully comply with all group policies, operational risk management procedures, KCSA & GIA to achieve satisfactory grades on local & Group Audits.
Review & sign reconciliations of the branch suspense accounts, cash reconciliations on a daily basis.
Review reports as per distribution list

Enroll for QuickBooks Accounting Online Certificate Course

Qualification, Experiences and Competencies

Governance

Fully comply with all group policies, operational risk management procedures, KCSA & GIA to achieve satisfactory grades on local & Group Audits.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

Qualifications