Business Banker job at Bank of Africa

About the Organization

Bank of Africa Uganda Limited, also known as BOA Uganda, is one of the commercial banks in Uganda that have been licensed by the Bank of Uganda, the country's central bank and national banking regulator.

Job Description

Provide proactive business banking sales and relationship management that will nurture and grow a portfolio of SME customers by identifying and offering value adding and specialised bank financial product solutions.

Duties and Responsibilities

Analyze the geographical and environmental factors affecting the Branch to be able to understand its commercial potential and competition
Periodically analyze the customer base of the branch and portfolio
Monitor and action daily referrals/leads within set time lines
Ensure weekly sales plans are in place
Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds
Support in the timely and efficient preparation of business documentation to facilitate faster turn-around-time and closure of customer requests; such may include but not limited to-preparing bid bonds, performance guarantees and invoice discounting.
Optimize cross-selling opportunities and provide comprehensive financial advice to clients on all services they seek to revel in with the Bank and facilitate them to access such solutions.
Support in the preparation of the arrears and excesses reports to be used by the RAC committee in assessing the performance of the portfolio at risk.
Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identify, grow and sustain customer relationships that can provide superior returns and contribute towards the growth of the Bank as per set targets.
Receive and verify customer documents for account opening, loans, account amendments and any other customer instruction as per the Bank’s set guidelines
Prepare and maintain well documented reports on accounts opened, KYC, call visits to clients to be used in relevant management decisions.
Collect, process and follow up on customer complaints and provide feedback to customers.
Assist to enhance staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes and coaching team members.
Carry out any other duties that may be assigned to you from time to time.

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Qualification, Experiences and Competencies

A university degree in Finance, Marketing, Banking or any related field from a recognised university;
3 years’ experience in banking/Sales

Required Competencies

Strong track record in Sales Management.
Good knowledge of risk management and credit principles
Excellent understanding of the Bank, its strategy and all of its Banking services.
Advanced, computer literacy, numerical skills and statistical skills.
Very strong verbal and written communication skills.
Strong leadership and interpersonal skills
Team player with the ability to work under pressure, and in position to exercise excellent judgment.