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Cashiers (Several No Experience Customer Service Jobs) – Caramel Café & Lounge

About the Organization

Job Description

A cashier plays a vital role in retail, hospitality, and various customer-facing environments, responsible for handling transactions, providing customer service, and ensuring the smooth operation of the point-of-sale (POS) system.

Duties and Responsibilities

Processing Transactions:

  • Handle cash, credit/debit card, and digital payments for purchases, returns, and exchanges.

  • Accurately ring up sales using a cash register or POS system, ensuring correct pricing.

  • Issue receipts, refunds, or change due to customers.


Customer Service:

  • Greet customers as they enter the store or approach the checkout.

  • Assist customers with inquiries about products, services, or store policies.

  • Resolve any customer complaints or refer them to the appropriate supervisor if necessary.

Cash Handling:

  • Count money in the cash drawer at the beginning and end of each shift to ensure accurate amounts.

  • Balance cash receipts and report any discrepancies to the supervisor or manager.

  • Safely handle large sums of money and deposit them according to company procedures.


Inventory and Product Handling:

  • Assist in stocking shelves and organizing merchandise when necessary.

  • Keep the checkout area clean, organized, and free of clutter.

  • Alert management when stock is low or if there are any discrepancies in product availability.


Maintaining Records:

  • Keep accurate records of transactions, including voids, returns, and exchanges.

  • Prepare daily, weekly, or monthly reports as required by the management.

  • Record information about price changes, promotions, or discounts

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Qualification, Experiences and Competencies

Educational Background:

  • A high school diploma or equivalent is typically required.

  • Basic math skills are essential for handling money and processing transactions.


Experience:

  • Previous experience as a cashier or in customer service is preferred but not always required.

  • Familiarity with using cash registers, POS systems, or other retail software is advantageous.

Customer Service Skills:

  • Strong customer service skills, including the ability to handle inquiries, complaints, and difficult situations with a positive attitude.

  • Friendly, approachable demeanor, with the ability to engage with customers effectively.


Attention to Detail:

  • High level of accuracy in processing transactions and handling cash.

  • Ability to spot errors or discrepancies and correct them promptly.


Communication Skills:

  • Clear and effective communication skills, both verbal and written.

  • Ability to interact professionally with customers, coworkers, and management.

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Submit your application and CVs from 12th AUGUST to 17th AUGUST 2024 at our NAALYA Branch (quality supermarket)
Note: Please attach passport size photo with your Application letter.

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