Cashiers (Several No Experience Customer Service Jobs) – Caramel Café & Lounge
About the Organization
Job Description
A cashier plays a vital role in retail, hospitality, and various customer-facing environments, responsible for handling transactions, providing customer service, and ensuring the smooth operation of the point-of-sale (POS) system.
Duties and Responsibilities
Processing Transactions:
Handle cash, credit/debit card, and digital payments for purchases, returns, and exchanges.
Accurately ring up sales using a cash register or POS system, ensuring correct pricing.
Issue receipts, refunds, or change due to customers.
Customer Service:
Greet customers as they enter the store or approach the checkout.
Assist customers with inquiries about products, services, or store policies.
Resolve any customer complaints or refer them to the appropriate supervisor if necessary.
Cash Handling:
Count money in the cash drawer at the beginning and end of each shift to ensure accurate amounts.
Balance cash receipts and report any discrepancies to the supervisor or manager.
Safely handle large sums of money and deposit them according to company procedures.
Inventory and Product Handling:
Assist in stocking shelves and organizing merchandise when necessary.
Keep the checkout area clean, organized, and free of clutter.
Alert management when stock is low or if there are any discrepancies in product availability.
Maintaining Records:
Keep accurate records of transactions, including voids, returns, and exchanges.
Prepare daily, weekly, or monthly reports as required by the management.
Record information about price changes, promotions, or discounts
Qualification, Experiences and Competencies
Educational Background:
A high school diploma or equivalent is typically required.
Basic math skills are essential for handling money and processing transactions.
Experience:
Previous experience as a cashier or in customer service is preferred but not always required.
Familiarity with using cash registers, POS systems, or other retail software is advantageous.
Customer Service Skills:
Strong customer service skills, including the ability to handle inquiries, complaints, and difficult situations with a positive attitude.
Friendly, approachable demeanor, with the ability to engage with customers effectively.
Attention to Detail:
High level of accuracy in processing transactions and handling cash.
Ability to spot errors or discrepancies and correct them promptly.
Communication Skills:
Clear and effective communication skills, both verbal and written.
Ability to interact professionally with customers, coworkers, and management.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Submit your application and CVs from 12th AUGUST to 17th AUGUST 2024 at our NAALYA Branch (quality supermarket)
Note: Please attach passport size photo with your Application letter.