Community Liaison Officer job at Zimba Women

About the Organization

Job Description

The ideal applicant should possess exceptional interpersonal and communication skills, enabling them to connect with diverse populations and foster trust within the community. Strong problem-solving abilities are essential for addressing community concerns and identifying collaborative opportunities.
The candidate should demonstrate cultural competency and sensitivity, ensuring that all interactions are respectful and inclusive. Proficiency in conflict resolution, event coordination, and community outreach strategies will further enhance their effectiveness in this role. A passion for community engagement and advocacy are a key asset to this role.

Duties and Responsibilities

Establish and maintain positive relationships with community members, leaders, and organizations.
Act as a spokesperson for the organization at community events and meetings.
Identify community needs and provide feedback to internal teams.
Develop and implement outreach strategies to promote organizational programs.
Coordinate community engagement activities and initiatives.
Gather and analyze community feedback to inform program development.
Collaborate with local organizations to foster partnerships and resource sharing.
Prepare reports and presentations to communicate community insights and outcomes.

Qualification, Experiences and Competencies

Degree in Relevant Field: A bachelor's degree in social work, communications, public relations, sociology, or a related field. Advanced degrees can be advantageous.
Additional Certifications: Certifications in community relations, public administration, or conflict resolution may be beneficial.

Experience:

Relevant Work Experience: Several years of experience in community outreach, public relations, social work, or a related field.
Leadership Experience: Demonstrated experience in leading community projects or initiatives is often preferred.

Skills and Competencies:

Communication Skills: Excellent verbal and written communication skills to effectively interact with community members and stakeholders.
Interpersonal Skills: Strong ability to build and maintain relationships with diverse community groups and individuals.
Cultural Competence: Understanding and respect for different cultures, backgrounds, and perspectives.
Problem-Solving Skills: Ability to identify community issues and develop effective solutions.
Organizational Skills: Strong organizational and time-management skills to handle multiple tasks and projects simultaneously.
Conflict Resolution Skills: Ability to mediate conflicts and facilitate discussions to reach amicable solutions.
Analytical Skills: Ability to assess community needs and measure the impact of community programs and initiatives.
Technical Skills: Proficiency in using communication tools, social media, and other technology to engage with the community.