Field Fraud and Risk Management Officer job at Q-Sourcing Limited

About the Organization

Q-Sourcing Servtec, a hallmark of HR excellence in East Africa, stands as the go-to recruitment agency for organizations aiming for growth. As a frontrunner in human capital management, our expertise spans across talent acquisition, training, and outsourcing, catering to the diverse needs of businesses in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Our solutions don’t just stop at hiring; we dive deep into assessing and developing both people and systems, ensuring organizations harness their full potential in this rapidly evolving work landscape.

For over 17 years, we’ve been the bedrock for countless East African businesses, offering them innovative staffing solutions and providing sustainable employment opportunities across various sectors. Whether it’s head hunting experts in Tanzania, casual management services in Kenya, or expatriate management in Uganda, our commitment to elevating the HR realm remains unwavering.

Job Description

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in the renewable energy sector, we are looking for competent, skilled, and experienced Field Fraud and Risk Management Officer to work in Central Uganda.
Job Summary:
The Field Fraud and Risk Management Officer will be responsible for detecting, investigating, and mitigating fraud risks associated with the organization's operations in the field.

Duties and Responsibilities

Conduct field visits to assess the risk environment and identify potential fraud risks associated with sales, collections, and operations.
Implement fraud prevention and detection strategies to minimize the organization's exposure to fraudulent activities.
Investigate suspected fraudulent activities, gathering evidence, interviewing witnesses, and documenting findings in accordance with established procedures.
Collaborate with internal stakeholders, such as sales teams, credit analysts, and collections officers, to identify fraud indicators and develop mitigation measures.
Monitor and analyze fraud trends and patterns, identifying areas of vulnerability and recommending enhancements to policies, procedures, and systems.
Develop and deliver training programs to educate field staff on fraud risks, detection techniques, and reporting procedures.
Maintain accurate and up-to-date records of fraud incidents, investigations, and outcomes, ensuring compliance with regulatory requirements and internal protocols.
Liaise with law enforcement agencies and regulatory bodies as needed to report and prosecute fraud cases.
Stay updated on industry trends, best practices, and regulatory changes related to fraud prevention and risk management.

Qualification, Experiences and Competencies

Bachelor's degree in Business Administration, Finance, Accounting, or related field. Master's degree or professional certification in fraud examination or risk management preferred.
Minimum of 2-3 years of experience in fraud investigation, risk management, or related roles, preferably in the financial services or renewable energy sector.
Strong analytical skills, with the ability to interpret data, identify patterns, and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Ability to work independently and effectively manage time and resources in a field-based environment.
Proficiency in MS Office suite and experience with data analysis tools and systems.
Knowledge of regulatory requirements governing fraud prevention and risk management activities in Uganda is a plus.