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Graduate Trainee - Technology Division job at MTN Uganda

About the Organization

MTN Uganda is a subsidiary of MTN Group, a multinational telecommunications group connecting approximately 232 million people in 22 countries across Africa and the Middle East.

Job Description

Our graduate program is an adventure during which you will jump straight into your new role – a real job with fast-tracked career paths where you will be inspired to reach your full potential. You will be introduced to the world of business and given the opportunity to demonstrate your drive and creativity.
You will work with business leaders and other graduates across OPCOs within MTN Group. You will have support of an experienced manager, dedicated mentor and “buddy” who will help you successfully navigate your career.
We look out for fresh graduates with a passion to make a difference, a passion to win and excellent academic qualifications. We are specifically looking out for persons whose values are aligned to our business values and who will thrive in our business culture.

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Duties and Responsibilities

Learning and Development

  • Training Programs: Participate in formal training sessions, workshops, and courses to acquire technical skills and knowledge relevant to the role.

  • On-the-Job Training: Engage in hands-on learning experiences, working on real projects and tasks under the guidance of mentors and senior staff.

  • Certification: Work towards obtaining relevant certifications that enhance technical competency and professional credibility.

Project Assistance

  • Support: Assist in the planning, development, and implementation of technology projects.

  • Documentation: Prepare and maintain project documentation, including technical specifications, user manuals, and status reports.

  • Testing: Participate in software testing, including writing test cases, executing tests, and reporting bugs or issues.

Technical Support

  • Troubleshooting: Provide technical support to internal teams or clients by diagnosing and resolving technical issues.

  • Help Desk: Assist in responding to help desk tickets and support requests, ensuring timely resolution and user satisfaction.

  • System Maintenance: Support the maintenance and monitoring of IT systems, networks, and infrastructure.

Development and Programming

  • Coding: Write, debug, and test code as part of software development projects.

  • Collaboration: Work with development teams to design, build, and deploy software applications.

  • Best Practices: Follow coding standards and best practices to ensure high-quality, maintainable code.

Research and Analysis

  • Research: Conduct research on emerging technologies, trends, and best practices in the technology sector.

  • Analysis: Analyze business requirements and technical specifications to assist in the design and development of technology solutions.

  • Reporting: Prepare reports and presentations to communicate findings and recommendations to stakeholders.

Networking and Collaboration

  • Team Collaboration: Collaborate with cross-functional teams, including developers, analysts, project managers, and business stakeholders, to deliver technology solutions.

  • Mentorship: Seek guidance and feedback from mentors and experienced colleagues to improve skills and performance.

  • Knowledge Sharing: Participate in team meetings, brainstorming sessions, and knowledge-sharing activities.

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Qualification, Experiences and Competencies

  • A University Degree - In any Science, Technology, Engineering and Mathematics Discipline

  • A minimum of Second Class Upper

  • Must have completed undergraduate degree between 2021 and 2024

  • No experience experience required

  • Problem solving mindset, data-driven with an analytical approach to work

  • Effective command of English in written and verbal communication

  • Organized and detail-oriented

  • Great interpersonal skills

  • Comfortable working in a high growth and high-performance environment

How to Apply

Are you interested? Click the "APPLY" button below to submit your application.

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