Installation and Setup

Hardware Installation:

• Install and configure new computer hardware, including desktops, laptops, servers, and peripherals (printers, scanners, etc.).

• Set up hardware systems and ensure they are connected to networks and other systems as required.

Software Installation:

• Install necessary software and drivers on new hardware.

• Ensure compatibility of software with hardware systems.

Maintenance and Repair

Preventive Maintenance:

• Perform regular maintenance checks on hardware systems to prevent issues.

• Clean and maintain hardware components to ensure optimal performance.

Troubleshooting:

• Diagnose hardware problems and determine the cause of malfunctions.

• Repair or replace faulty hardware components such as motherboards, CPUs, RAM, hard drives, and power supplies.

Upgrades:

• Upgrade hardware components to enhance system performance.

• Advise on hardware upgrades based on user needs and technological advancements.

Technical Support

User Support:

• Provide technical support to users experiencing hardware issues.

• Respond to user inquiries and assist with hardware-related problems.

Remote Support:

• Offer remote troubleshooting and support for hardware issues when on-site assistance is not possible.

Inventory Management

Inventory Tracking:

• Maintain an inventory of hardware components and equipment.

• Keep track of hardware usage, repairs, and replacements.

Procurement:

• Assist in the procurement of new hardware based on organizational needs.

• Evaluate and recommend hardware purchases to ensure compatibility and performance.