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Head Business Analytics & Reporting job at True North

About the Organization

True North Ltd started operations in 2008 under the name Efrivo Services Ltd as an IT & Management consultancy services company. In June 2011, it rebranded under the trade name True North Consult Ltd to reflect its current focus on People Management Advisory Services.
We are proud to be the only people management consultancy in Uganda that is run by qualified Human Resource Management Professionals.

Our niche is in the provision of bespoke management services to organizations of all sizes. The company has a network of over 15 consulting partners with over 10 years hands-on experience in their respective areas of expertise.

Because we are small, every customer is big, therefore you are guaranteed dedicated effort and service from highly qualified and experienced resources.

Job Description

The primary role of a head business analytics and reporting is to bridge the gap between business stakeholders and technology teams, ensuring that the software and systems developed align with business requirements

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Duties and Responsibilities

  • Develop the Analytics Model to drive sales effectiveness.

  • Work closely with internal business stakeholders to understand their needs, objectives, and challenges.

  • Elicit, document, and analyze business requirements, processes, and workflows.

  • Translate business requirements into clear and concise functional specifications for technical teams.

  • Propose innovative and practical solutions to address business challenges.

  • Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.

  • Detailed data backed performance analysis for the sales teams to identify improvement opportunities and drive those improvements with the stakeholders.

  • Provide data backed analytical inputs for key strategic initiatives for commercial verticals.

  • Performance dashboards, Reporting & Analysis - Daily, Weekly, Monthly to internal and external stakeholders, driving Penetration , Profitability , Productivity

  • Delivering insights that influence decision-making, improve operational efficiency, and drive business growth.

  • Provide the backbone of data-driven decision-making, ensuring information accuracy and availability.

  • Benchmarking and Market Intelligence.

  • Serve as a liaison between business stakeholders and technology teams.

  • Create detailed documentation including business requirements, process flows, use cases, and user stories.

  • Project management.

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Qualification, Experiences and Competencies

  • Bachelor’s degree in computer science, Statistics, Economics, Mathematics, Engineering, Finance or Business.

  • An MBA will be an added advantage.

  • 5-10 years’ experience in relevant field.

  • Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.

  • Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.

  • Proven experience as a Business Analyst or in a related role

How to Apply

You can apply by submitting your cover letter and CV to exechire@truenorthafrica.com with subject line Head Business Analytics & Reporting. All application documents Must be in either PDF or MS. Word.

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