Oversee all technology operations and evaluate them according to established goals and standards.

Devise and establish IT policies and systems to support the implementation of strategies set by upper management.

Analyze the business requirements of all departments to determine their technology needs.

Purchase efficient and cost-effective technological equipment and software

Inspect the use of technological equipment and software to ensure functionality and efficiency

Identify the need for upgrades, configurations or new systems and report to management

Coordinate, supervise and guide employees in their roles.

Control budget and report on expenditure

Assist in building relationships with vendors and creating cost-efficient contracts

Discover and implement new technologies that yield competitive advantage

Supervise system infrastructure to ensure functionality and efficiency

Build quality assurance and data protection processes

Document all IT processes and regularly update them to ensure they remain relevant

Monitor KPIs and IT budgets to assess technological performance

Use stakeholders’ feedback to inform necessary improvements and adjustments to technology

Plan disaster recovery drills and strategies

Communicate technology strategy to the board, management and key stakeholders as applicable.