HORECA Key Accounts Manager job at Pearl Dairy
About the Organization
The Pearl dairy Farmers Community (PDFC) is an initiative by the (PDFL) Pearl Dairy Farms Limited (a leading Dairy manufacturing company based in Mbarara, Uganda) and IFC (International Finance Corporation). Since PDFLs’ inception in 2013, the company has been procuring its raw material, milk, from farmers and cooperatives around the manufacturing facility in Mbarara. Before its operations, the wastage of milk in the region was over 50% of the produce and due to its proximity to the farming community, the company has been instrumental in reducing the wastage of milk.
Job Description
The HORECA (Hotels, Restaurants, and Catering) Key Accounts Manager, you will play a pivotal role in our FMCG (Fast-Moving Consumer Goods) manufacturing company. You will be responsible for managing and developing key accounts within the HORECA sector, ensuring growth, profitability, and customer satisfaction.
Duties and Responsibilities
Account Management: Build and maintain strong relationships with key customers in the HORECA sector
Sales Strategy: Develop and execute strategic sales plans to achieve company objectives and sales targets.
Business Development: Identify new business opportunities and partnerships within the HORECA segment.
Negotiation: Negotiate contracts and agreements with key accounts to ensure favorable terms for both parties.
Market Analysis: Conduct market research and analysis to stay updated on industry trends and competitor activities.
Customer Service: Address customer concerns and issues promptly to maintain high levels of customer satisfaction.
Cross-functional Collaboration: Work closely with marketing, logistics, and finance teams to ensure seamless operations and customer service.
Reporting: Prepare regular sales reports, forecasts, and performance analyses for management review.
Working relationships
Internal Relationships: Stores (Factory), Finance, and Logistics
External Relationships: Suppliers/Vendors, Transport service providers, Repairs, and maintenance service providers.
Qualification, Experiences and Competencies
Bachelor’s degree in business administration, Marketing, or a related field (master’s degree preferred).
Proven experience 8 years in key account management within the FMCG industry, specifically with HORECA customers.
Strong negotiation and sales skills with a track record of achieving sales targets.
Excellent communication and interpersonal skills.
Analytical mindset with proficiency in MS Office and CRM software.
Competencies
Strategic thinker with a proactive and results-oriented approach.
Team player with the ability to collaborate across functions.
Strong leadership qualities with the capacity to motivate and influence others.
Adaptability to thrive in a dynamic and fast-paced environment.
Decision-making
The job holder has decision making authority on key decisions in the department within existing guidelines and provides recommendations to facilitate final decisions.
Benefits
Competitive salary and performance-based incentives.
Health insurance benefits.
Opportunities for professional development and career advancement.
Dynamic and inclusive work environment
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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