Reporting function

• Records entry & exit of hospital vehicles, visitors, patients and co-workers coming in and out of the hospital during work hours available.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Screens persons and baggage for unauthorized items. Directs patients, relatives and other visitors to the reception and /or outpatients, diagnostic center and wards.

• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Traffic flow control

• Controls traffic by directing drivers, opens gate for incoming and outgoing traffic.

Customer Care Function

• Observes good customer care when dealing with people.

• Answers telephone calls promptly and gives assistance to callers.

Patrolling

• Obtains help by sounding alarms.

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Watches and monitors hospital grounds and property.

Safety and control function

• Maintains organization's stability and reputation by complying with legal requirements.

Maintenance of security equipment

• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunction and working with line managers to ensure that repairs are done.

• Contributes to team effort by accomplishing related results as needed.

Punctuality and Attendance

• Report to work as scheduled.

• Attend and participate in general and departmental co-workers' meetings as scheduled

Education and Professional Development

• Ensures own professional development to enhance own competencies through self-assessment and/or formal performance appraisal on regular basis according to the hospital (and own) professional development plan.

• Maintains professional records that provide evidence of competency and lifelong learning.

• Identifies personal development and training needs and work with the supervisor to, help facilitate education and professional development where possible.

• Maintains a good quality learning environment that supports continuing professional development, creativity and being proactive.

Spiritual Ministry participation

• Participates in the hospital’s Spiritual Ministry programs.

• Attend chapel and departmental bible studies with co-workers (depending on weekly schedule)

• Occupational Health & Safety function

• Ensure compliance with all Health & Safety policies and processes during all work activities, including using/wearing Personal Protective Equipment as required.

• Participate in activities directed at preventing harm & promoting well-being in the workplace. Identify, report, & self-managing hazards where appropriate.

• Ensure early and accurate reporting of incidents at work and raise issues of concern when identified.

• Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.

• Participates in the Risk/OHS committee which is part of the Quality and Patient Safety Program and Safe Care.