Provide primary support to the Heads of Functions and Departments on people or human capital related requirements to ensure that the departments are enabled to deliver on their mandates.

Provide HR technical guidance to the Head of Departments regarding both strategic and operational aspects of managing their respective team.

Responsible for coordinating the development of departmental HR strategies and plans and ensuring that the agreed strategies and plans are aligned to the Bank’s overall HR strategy and plan.

Assess current and future staff HR needs for the assigned Departments and design appropriate HR & Organizational Design strategies, plans, and interventions to ensure that the assigned Client departments are appropriately resourced in line with the Departmental mandates and delivery plan.

Champion talent management, evaluate the existing talent pool for the assigned Departments and develop interventions to effectively and efficiently manage the talent to support the delivery of the Departments resourcing requirements in line with the Bank’s Talent Management policy/framework.

Monitor the implementation of the Bank’s performance management system. This will include guiding and coaching line managers on effective target setting, coordinating, and presiding over performance moderation exercises, tracking all employees on performance improvement plans and ensure closure.

Review staff productivity and engage the respective Line Managers to execute initiatives that will align staff to expected performance standards including undertaking internal work process improvements, training and competence development initiatives as well as implementing individual and collective performance improvement plans (PIPs).

Responsible for employee relations and driving staff engagement for the assigned Departments in line with the broad engagement agenda of the Bank.

Identify training needs for the Client Departments and engage line managers on development of career maps and learning paths for job families in those units.

Support Implementation of retention strategies to enable the Bank retain its critical talent as well as maintain overall attrition at acceptable levels.

Drive organizational change initiatives by ensuring that appropriate structures, processes are in place in line with the plans of the Client Departments and growth strategies of the Bank. This includes involvement in Job Evaluation, alignment of Organization structures for Client Departments and development of job descriptions.

Analyse trends and prepare analytical periodical reports in partnership with HR Shared Services in order to develop novel human capital solutions and interventions that can drive Bank performance and efficiency.