ICASS Quality Control/Make-Ready Coordinator job at U.S. Embassy in Uganda

About the Organization

The mission of the United States Embassy is to advance the interests of the United States, and to serve and protect U.S. citizens in Uganda.

Job Description

The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of ICASS Quality Control/Make-Ready Coordinator.
The work schedule for this position is: Full Time, 40 hours per week.
Start date: Candidate must be able to begin working within a reasonable period of time following receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Duties and Responsibilities

The incumbent reports directly to the General Services Officer in charge of Housing. The position supports the International Cooperative Administrative Support Services (ICASS) operations, ensuring that ICASS sections meet standards in the delivery of ICASS services to customers, and advises the Management Officer on special projects and areas of focus needed to improve service delivery. As the ICASS Residential Make-Ready Coordinator, s/he ensures a coordinated approach among ICASS sections that prepare residences for occupation.

Qualification, Experiences and Competencies

Two years of University Studies is required.

Requirements:

EXPERIENCE: Two years of general office experience in customer-focused work environment is required. required.

JOB KNOWLEDGE: General administrative and office procedures. Ability to obtain knowledge regarding various Uganda Government Departments and their locations (maps); and to become familiar with the local labor laws such as the Workers Compensation Act and the Employment Act.

Evaluations:

LANGUAGE: Level IV (Fluent) speaking/reading/writing of English is required. This may be tested.

SKILLS AND ABILITIES: Excellent drafting skills (English), strong interpersonal, presentation, and organizational skills required. Must demonstrate expertise in customer-focused management, including sound judgment and creative problem-solving in addressing issues varying in volume, scope, and complexity. Ability to remain tactful and professional at all times. Must be able to adapt to changing circumstances and be able to juggle dozens of different, often time-sensitive tasks in a variety of specialized areas. Level 1 Typing is required. Proficiency with Microsoft Office applications (Excel, Access, PowerPoint), ILMS, and my Services is required. Must possess a valid driver’s license. Must be able to obtain a Secret security clearance. This may be tested.