• At least 5 years of proven experience working in Information Technology management at the senior level.

• Management experience in a highly operational NGO or corporate environment, including significant field operations experience.

• Demonstrable experience in assessing, testing, training and developing drivers

• Experience of managing and developing a team and the ability to lead, motivate, and develop others

• Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in.

• Self-accountable for making decisions, managing resources efficiently, achieving and role modeling RTV values

• Develops and encourages new and innovative solutions to provide positive solutions and outcomes

• Honest, encourages openness and transparency, builds trust and confidence

• Ability to work and provide effective leadership in complex and stressful situations.

• Highly developed interpersonal and communication skills including influencing, negotiation and coaching.

• In-depth knowledge of information technology principles, best practices, and emerging trends.

• Strong technical expertise in systems administration, network infrastructure, security protocols, and database management.

• Proficiency in managing Windows and Linux environments, virtualization technologies, and cloud-based solutions.

• Experience in leading IT projects from inception to completion, including planning, budgeting, and resource allocation.

• Excellent problem-solving and analytical skills, with the ability to assess complex situations and provide effective solutions.

• Strong leadership and team management abilities, with a proven track record of building and developing high-performing teams.

• Exceptional communication skills, both verbal and written, with the ability to translate technical concepts into user-friendly language.

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Desirable Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.

• Proven experience (at least 5 years) in a senior IT role, preferably in a complex and dynamic organizational environment.

• In-depth knowledge of information technology principles, best practices, and emerging trends.

• Professional certifications such as CCNA, MCSE, CISSP, or equivalent are highly desirable