Network Management

• Monitoring and maintaining networks: Ensuring the organization's computer networks run smoothly and efficiently.

• Troubleshooting network issues: Diagnosing and resolving network problems.

• Upgrading network infrastructure: Installing and configuring new hardware and software for network improvement.

System Administration

• Managing servers: Overseeing the operation of the organization's servers.

• Data backups and recovery: Ensuring regular backups of data and managing recovery processes in case of data loss.

• User account management: Creating, modifying, and removing user accounts as necessary.

Cybersecurity

• Implementing security measures: Protecting the organization's IT infrastructure from cyber threats by implementing firewalls, antivirus software, and other security protocols.

• Conducting security audits: Regularly assessing the security of systems and networks to identify vulnerabilities.

• Responding to security breaches: Acting quickly to contain and mitigate the effects of security breaches.

Technical Support

• Providing technical assistance: Helping employees with IT-related issues, including hardware and software troubleshooting.

• Training staff: Educating staff on the use of new technologies and best practices for IT security.

• Documenting solutions: Creating and maintaining documentation of common issues and their resolutions.

Project Management

• Planning and implementing IT projects: Overseeing the development and implementation of new IT systems and services.

• Budget management: Managing the budget for IT projects and ensuring cost-effectiveness.

• Coordinating with vendors: Working with external vendors and service providers for hardware, software, and services procurement.

Software Management

• Installing and updating software: Ensuring all software is up-to-date and functioning properly.

• Software licensing: Managing software licenses to ensure compliance with legal requirements.

• Application support: Providing support for enterprise applications and custom software solutions.