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IT Specialist job at Women's International Peace Centre

About the Organization

In commemoration of International Women’s Day, celebrated annually on March 8, Kotido District launched its Local Action Plan on Women, Peace and Security on 28 March 2024.

Job Description

An IT Specialist is responsible for managing and maintaining an organization's information technology infrastructure and ensuring its optimal performance.

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Duties and Responsibilities

System Administration:

  • Install, configure, and maintain computer hardware, software, networks, and servers.

  • Monitor system performance and troubleshoot issues to ensure smooth operation.

  • Perform regular system updates and patches to keep software and systems secure and up-to-date.

Network Management:

  • Design, implement, and manage network infrastructure, including LAN, WAN, and VPN.

  • Monitor network performance and troubleshoot network-related issues.

  • Ensure network security by implementing firewalls, intrusion detection systems, and other protective measures.

Technical Support:

  • Provide technical support to end-users for hardware, software, and network-related issues.

  • Respond to and resolve helpdesk tickets in a timely manner.

  • Train users on new technologies and provide ongoing technical guidance.

Security Management:

  • Implement and maintain cybersecurity measures to protect the organization’s data and systems.

  • Conduct regular security assessments and vulnerability testing.

  • Develop and enforce IT security policies and procedures.

Data Management:

  • Ensure data integrity and security through regular backups and recovery processes.

  • Manage databases and ensure efficient data storage and retrieval.

  • Implement data management best practices and compliance with relevant regulations.

Software Management:

  • Install, update, and manage software applications used within the organization.

  • Coordinate with software vendors for licensing, support, and updates.

  • Customize and configure software to meet the specific needs of the organization.

Project Management:

Plan and execute IT projects, including system upgrades, migrations, and new implementations.

Collaborate with other departments to understand their IT needs and provide appropriate solutions.

Manage project timelines, resources, and budgets to ensure successful project delivery.

Documentation and Reporting:

Maintain comprehensive documentation of IT systems, configurations, and procedures.

Generate reports on system performance, security incidents, and other relevant metrics.

Document and communicate IT policies and best practices to users.

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Qualification, Experiences and Competencies

  • The applicant must hold a Bachelor's Degree in IT, Computer science, Information Systems, software engineering, or related field.

  • With over 5 years of experience in IT support roles, including software installations, networks, operating systems, and solving technical difficulties in cloud platforms, networks, and hardware configuration. Proficiency in working with servers, networks, computers, and peripherals.

  • Extensive knowledge of system

  • Advanced knowledge of hardware and software configuration.

  • Ability to prioritize tasks and create work schedules with minimal supervision.

  • Excellent troubleshooting, creative, and technical problem-solving skills.

  • Ability to work independently and display initiative

  • Able to work under minimal supervision and in a fast-paced environment

How to Apply

Interested candidates should send applications and CVs including three references with contact details and copies of academic and professional testimonials by email to:
The Executive Director,
Women's International Peace Centre
Plot 1467, Church Road, Bulindo, Kira.
Any inquiries should be submitted through the email address listed above. Only shortlisted candidates will be contacted for interviews. The successful candidate should be able to start immediately.

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