In charge of all merchandisers, promoters, supervisors, key account suppliers and debt collector and ensuring that their respective job descriptions are being implemented and practiced

Responsible for ensuring availability and visibility of the whole Riham portfolio in key account outlets in sufficient quantities based on the rate of sales

The key accounts consist of hypermarkets, tier 2/3 supermarkets, hotels, restaurants, bars, cafes, resorts, fuel stations, government organizations and corporate institutions

Ensuring timely listing of new products across all key account outlets

Negotiating with buyers for better visibility, fridge placement, gondolas, branding and offers

Having a yearly promotional plan calendar and a plan for all major events such as back to school, Eid, Christmas, Independence Day and others

Following the rebate structure and joint business plans with the outlets in order to gain the maximum sales volume possible

Following the companies short expiry policy and implementing it in order to maintain product freshness on shelf

Giving enough time to all outlets and adding value in all outlets visited

Striving for fridge placements per category so that we can maximise visibility across all outlets

Marketing research and competitor analysis in order to give management and insight into the effectiveness of their promotional campaigns and how we can counter their activities

Working on strategy plans rather than on reactions from the market and its players

Being a brand ambassador by exhibiting the values of the company and ensuring customer satisfaction at all times. Maintain good relationship with all levels of people in the outlets

Maintain existing and improve company portfolio by recruiting new accounts before they open in order to book space on shelf and for fridges

Open/maintain corporate and institutional clients such as corporate companies, government organizations, banks, NGOs, hospitals, universities and schools increasing on the product range that customers take from Riham by selling additional SKUs to accounts that have been opened

High level of customer care and negotiation skills in order to finalize and close big deals

Training, motivating and mentoring the team below you in order to achieve the company’s goals and objectives

Monitor our products in every existing selling point as well as laying strategies for better offtake/consumption by interacting with buyers and consumers

Following up on orders from key institutions and liasing with other departments for payments and supply

Have a solid database for all customers that exist with all contact details and referrals

Protecting company assets (especially gondolas and fridges) in and ensuring that they are being effective and productive with zero tolerance for misuse and under stocking

Sending daily reports, having weekly meetings and preparing monthly presentations for management assessment

You should not disclose any information to competitors regarding our products, prices, business processes and procedures or sales volume

You are expected to achieve the expected minimum sales target of at least 90% of your total target. Failure to achieve this target for three consecutive months may lead to termination.

Always use the company line to communicate to customers and your team

Exhibit high levels of integrity and loyalty

Always portray the best company image by dressing appropriately and keep neat and smart.

Taking alcohol is not acceptable during working hours.

Handle and take good care of company property like cars, phones and laptops and any costs for damages and repairs due to negligence will be charged on you.

Suggest marketing plans and promotional campaigns in order to increase consumption

Knowing key decision makers in all the accounts in order to push for orders, payments, fridge placement, marketing campaigns, branding and other activities

Perform any other duties as assigned by Management

Report all competitors activities with clear information to enable us attend to your challenges on time