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Loan Consultant job at Unifi

About the Organization

Unifi is a new unsecured lender in Uganda, but we’ve been making life easy for clients across Sub-Saharan Africa since 2006.

Job Description

Unifi is a fast-growing multinational financial technology company that specialises in personal lending products that helps make people’s lives easy. Our products are backed by a strong IT and data team that ensures we continue to deliver exciting products that are tailored specifically to our client’s needs.

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Duties and Responsibilities

Operational

  • Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.

  • Enter all new client’s details into the client registration system either manually or electronically.

  • Checking documents and informing applicants of additional requirements and documents.

  • Ensure all loans are properly documented with accurate and complete information.

  • Maintaining client’s right to privacy and confidentiality throughout the loan process.


  • Attending to all customer inquiries/questions by delivering first-class customer service.

  • Ensure full compliance with the Unifi credit policy.

  • Ensure proper cash management.

  • Ensure that clients have the right information regarding the products, promotions, and other value-added services.

  • Assist the branch in achieving set KPIs and operational goals

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Qualification, Experiences and Competencies

  • Actively participate in all brand awareness and marketing activities

  • Maintain thriving relationships with customers and stakeholders.


  • Make Unifi a fun place to work!

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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