Manager Client Coverage job at KCB Bank
About the Organization
KCB Bank Uganda which has been part of the KCB Group since 2007, is a financial service provider that focuses on providing innovative banking solutions in Uganda. It is licensed as a commercial bank by the Bank of Uganda, the national banking regulator.
Job Description
Drive productivity of corporate relationship managers through client acquisition and management of existing corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth.
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Duties and Responsibilities
Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service.
Establish and develop various sales strategies to meet ever changing customer needs in liaison with the Product Development Team.
Maintain, acquire, and reactivate customer relationships to improve deposit liability growth and mix.
Conduct market research and competitor analyses within marketing area and develop strategies that will give the Bank a large part of the market within its vicinity.
Recommend the creation of viable and profitable risk assets to increase business office profitability.
Design product offerings tailored to meet the needs of the corporate sector while maintaining regular contacts with their executives to push the Bank’s business.
Initiate and carry out recovery action on non-performing credits facilities.
Provide overall leadership of the Corporate Relationship Managers and define a framework for developing them into a high performing and engaged workforce, through managing their performance, motivating, coaching, and training them accordingly.
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Qualification, Experiences and Competencies
Educational Background
Bachelor's Degree: A degree in Business Administration, Finance, Marketing, or a related field.
Master's Degree (preferred): An MBA or a master's degree in a related discipline can be advantageous.
Professional Experience
Experience in Client Relationship Management: Typically, 5-10 years of experience in managing client relationships, preferably in the financial services, banking, or consulting sectors.
Industry Experience: Knowledge and experience within the specific industry the organization operates in (e.g., finance, technology, healthcare).
Sales and Business Development: Proven track record in sales, business development, or account management.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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