Manager Gaming and Betting Compliance job at National Lotteries and Gaming Regulatory Board

About the Organization

Job Description

The National Lotteries and Gaming Regulatory Board ("The Board") was established in 2016 under the Lotteries and Gaming Act 2016 with a mandate to supervise and regulate the establishment, management and operations of the lotteries, gaming, betting and casinos in Uganda, and to protect the citizens from the adverse effects of gaming and betting in Uganda.
Our Vision is "A technologically driven and revenue generating gaming sector free from adverse effects" The Board invites Online applications from suitably qualified applicants to fill vacant position that exists within the Board's structure as listed below,

Duties and Responsibilities

Regulatory Compliance:

Ensure the organization's gaming and betting operations comply with all applicable laws, regulations, and licensing requirements.
Monitor changes in gaming and betting laws and update compliance strategies accordingly.

Policy Development and Implementation:

Develop, implement, and maintain comprehensive compliance policies and procedures.
Ensure all staff are trained on compliance policies and understand their responsibilities.

Risk Management:

Identify, assess, and mitigate risks related to gaming and betting operations.
Conduct regular risk assessments and develop strategies to address identified risks.

Audit and Monitoring:

Conduct internal audits and inspections of gaming and betting operations to ensure compliance.
Monitor transactions and activities for suspicious or non-compliant behavior.

Reporting and Documentation:

Prepare and submit regulatory reports to relevant authorities in a timely manner.
Maintain accurate and comprehensive records of compliance activities and audits.

Training and Education:

Develop and deliver compliance training programs for employees.
Keep staff updated on regulatory changes and best practices in gaming and betting compliance.

Investigations:

Lead investigations into compliance breaches or suspicious activities.
Document findings and take appropriate corrective actions.

Collaboration and Communication:

Work closely with legal, operations, and other departments to ensure integrated compliance efforts.
Serve as the primary point of contact for regulatory bodies and external auditors.

Customer Interaction:

Address customer inquiries and complaints related to gaming and betting compliance.
Ensure customer-facing operations adhere to compliance standards.

Continuous Improvement:

Identify opportunities for improving compliance processes and systems.
Implement best practices and stay informed about industry trends and regulatory updates.

Qualification, Experiences and Competencies

Education:

Bachelor’s degree in business, law, finance, or a related field.
Advanced degrees (e.g., Master’s in Business Administration or Law) or certifications (e.g., Certified Anti-Money Laundering Specialist (CAMS), Certified Regulatory Compliance Manager (CRCM)) are advantageous.

Experience:

Extensive experience in compliance, preferably within the gaming or betting industry, typically 5-10 years.
Proven track record of managing compliance programs and teams.

Skills:

Strong analytical and problem-solving skills.
Proficiency in compliance software and tools.
Excellent written and verbal communication skills.

Personal Attributes:

High ethical standards and integrity.
Strong attention to detail and accuracy.
Ability to handle sensitive and confidential information.

Technical Skills:

In-depth knowledge of gaming and betting laws and regulations.
Proficiency in data analysis and reporting tools.
Familiarity with risk management principles and practices.

Optional Skills

Project Management:

Ability to manage multiple projects and initiatives simultaneously.
Understanding of project management methodologies and tools.

Interpersonal Skills:

Strong interpersonal skills to interact effectively with colleagues, stakeholders, and regulatory bodies.
Ability to build and maintain positive relationships within and outside the organization.

Training and Development:

Experience in developing and delivering training programs related to compliance.
Ability to mentor and guide junior compliance staff.

Technology Proficiency:

Proficiency in using technology for compliance monitoring and reporting.
Ability to leverage technology to enhance compliance processes.

Continuous Learning:

Commitment to continuous professional development and staying current with changes in laws and compliance practices.
Participation in relevant professional organizations and obtaining additional certifications.

Leadership:

Proven leadership skills and experience in managing compliance teams.
Ability to mentor and develop junior staff.

Public Speaking:

Strong public speaking skills to represent the organization in various forums.
Ability to effectively communicate compliance strategies and outcomes to diverse audiences.

Customer Service: