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QSSU-L4A-SMO-SENIOR MEAL OFFICER job at Q-Sourcing Servtec Group

About the Organization

Q-Sourcing Servtec, a hallmark of HR excellence in East Africa, stands as the go-to recruitment agency for organizations aiming for growth. As a frontrunner in human capital management, our expertise spans across talent acquisition, training, and outsourcing, catering to the diverse needs of businesses in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Our solutions don’t just stop at hiring; we dive deep into assessing and developing both people and systems, ensuring organizations harness their full potential in this rapidly evolving work landscape.

For over 17 years, we’ve been the bedrock for countless East African businesses, offering them innovative staffing solutions and providing sustainable employment opportunities across various sectors. Whether it’s head hunting experts in Tanzania, casual management services in Kenya, or expatriate management in Uganda, our commitment to elevating the HR realm remains unwavering.

Job Description

The Sr. MEAL Officer-Africa is a key member of this global team and will be directly responsible for creating and improving the organization’s MEAL framework and systems to ensure program effectiveness, efficiency, relevance, sustainability, and impact. Working closely with the program teams, this person will be responsible and accountable to accurate and complete program data, serving as the knowledge expert for key indicators and outcomes across the organization.

Duties and Responsibilities

Monitoring and Evaluation (M&E)

  • Develop, implement, and review a robust Monitoring and Evaluation plan that includes quantitative and qualitative collection methods.

  • Support the development, review, consolidation, and dissemination of the theory of change, log frames, M&E plans, and implementation matrices.

  • Conduct periodic program evaluations including baseline, mid-term, and end line.

  • Ensure all program activities have clearly defined indicators, outputs, and desired outcomes.

  • Conduct periodic field monitoring and capacity building visits.

  • Create and facilitate stakeholder surveys to measure impact.



Accountability and Data

  • Lead, manage, and hold accountable (LMA) data specialist to ensure program data is properly collected, reviewed, and accurate.

  • Ensure effective and efficient data management, through but not limited to carrying out data collection, storage, analysis, and dissemination through an elaborate digital M&E system (Salesforce)

  • Create and review program dashboards and Salesforce reports for data analysis.

  • Collate, review, and distribute monthly program reports.



Learning and Research

  • Regularly consult and advise program teams, using data to make informed decisions for program enhancements and improvements.

  • Benchmark like-minded organizations, when needed, for partnership opportunities and learnings.

  • Screen program ideas to deliver what can be implemented at scale.

  • Build system(s) and coach on approaches for data collection and program design (eg. Most Significant Change, Human-Centered Design, Randomized Control Trials, etc.)



Communication and Collaboration

  • Serve as the bridge between Leadership Development program teams, Strategy and Program Impact, and Development teams through frequent communication and collaboration.

  • Assist fundraising team with grants and proposals, when needed.

  • Collaborate with VP, Strategy and Program Impact to ensure M&E tools and methods are aligned with organizational strategy.

  • Work closely with Communications and Technology Manager on impact story collection to complement qualitative research and reporting.

Qualification, Experiences and Competencies

  • Demonstrated experience and deep understanding of M&E methodologies and frameworks.

  • Knowledge in Theory of Change, Human-Centered Design, and Most Significant Change approaches.

  • Strong data analysis skills. Experience using data visualization tools (ie, PowerBI or similar) preferred.

  • Demonstrated experience digital data management systems (Salesforce experience a plus).

  • Demonstrated report writing skills.

  • Excellent critical thinking and problem-solving skills, with the ability to identify, discuss & solve complex issues/situations.

  • Proven emotional & social intelligence to work in a cross-cultural environment.

  • Excellent interpersonal skills and communication skills with the ability to collaborate and build relationships with stakeholders at all levels.

  • Willingness to travel to operational areas of LEAD 4africa (Nimule, South Sudan and Gulu, Uganda) on fieldwork.



Qualifications and Experience:

  • Minimum 3 years’ experience in monitoring and evaluation or data analytics (international development sector a plus)

  • A university degree in Economics, Social Sciences, Development Studies, ICT, Data Science, Business Administration, or any other related field.

  • Graduate certificate in M&E or Project Planning and Management, preferred.

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSU-L4A-SMO-SENIOR MEAL OFFICER"
Application link:
Note:
Only shortlisted applicants will be contacted.

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