Regional Operation Coordinator job at Strategic Initiative for Women in the Horn of Africa (SIHA)

About the Organization

stablished in 1995 by a coalition of women’s rights activists with the aim of strengthening the capacities of women’s rights organizations and addressing women’s subordination and violence against women and girls in the Horn of Africa, SIHA has grown substantially and is now comprised of 136 member organizations.

Job Description

Working under the supervision of the SIHA head of finance and administration and the SIHA management committee, the regional operation coordinator (ROC) plays a pivotal role in SIHA by overseeing and optimizing its operational processes to drive efficiency and overall success. The ROC is expected to foster a collaborative environment, working closely with the SIHA HR and procurement and compliance officers. Additionally, the ROC is directed to collaborate with the SIHA programme and finance teams, demonstrating the importance of teamwork in achieving SIHA's goals.

The Position goal:
The ‘ROC’ will be required to strengthen the organization's operational performance and efficiency. He/she will also ensure that managerial processes, resources and the necessary infrastructure are all in place. The successful candidate should understand the operational context in the greater horn of Africa, be organized, professional, deeply knowledgeable of these processes and best practices, a strong coordinator able to multi-task, kind, supportive, and firm, and someone who brings a lot of energy and a high work ethic to the role. The ROC is expected to have long-term expertise working with the community and responding to funder requirements. The ROC will optimize operational processes and ensure that the organization’s operations align with its strategic goals, budget, and human resources. It has a significant role in enhancing efficiency and achieving overall success.

Duties and Responsibilities

Ensure all operations are carried out appropriately and cost-effectively at the regional and country offices.
Undertake an operational audit that includes the organization's personnel skills, abilities, and capacity to contribute to the SIHA's growth and durability.
Review, along with the SIHA head of finance donors' contracts and agreements to ensure designated finance and operations staff understanding and compliance.
Improve SIHA operational systems, processes, and best practices based on a clear planshare plan with the Head of Finance & Admin. Formulate strategic and operational objectives.
Provide recommendations and tools to improve performance-specific departments, including HR, finance programming, and other advanced operational tools, to support improving SIHA operations.
Support SIHA and country offices in remaining legally compliant and ensure that all government-required authorizations and documentation are complete and up to date.
Incorporate performance management systems and staff development strategies into the team building process.
Create and implement a monthly operational pack and dashboard to ensure monthly follow-up and analysis are updated in all operational and program areas (i.e., Administration & Logistics)
Work with the compliance and HR team and under the supervision of SIHA management to ensure the archive and filing of operations documentation is well organized in hard and soft formats and kept up to date to facilitate audit and information research.
Work closely with the coordinators in each country to ensure that operational support systems and structures are in place and compliance with relevant internal and external policies and procedures.
Ensure that country office operations create an enabling environment for smooth program implementation.
Support the HOF and RPM in coordinating annual budgets, work plans, and quarterly country office budget forecasts.
Conduct field visits for supervision and support and collaborate closely with the Heads of country teams to ensure operational and programmatic cooperation/coherence.
Assist the program team and departments in understanding their roles and responsibilities regarding interaction with the Administration departments. This includes training, regular coordination meetings, problem-solving, and necessary planning activities to ensure effective and timely program implementation.

Qualification, Experiences and Competencies

Education: University degree in Business Administration, Economics, or advanced degree in management or any relevant filed
At least five years of experience with global and /or regional NGOs in administration, operational management, and coordination.

Required skills and experience.

At least five years of experience in NGO operation coordination, compliance, logistics and HR and administration.
Strong capacity for mentoring and supporting staff.
Proficient knowledge of standard IT software.
Results-oriented, strategic, and have strong capacities for planning and follow-up.
Leadership and training skills.
Strong organizational skills.