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Risk, Recovery, Tracking Manager job at Asaak

About the Organization

Asaak strives toward unlocking the economic potential of marginalized small and medium business owners. By bringing together a team of individuals with a wide range of backgrounds and a passion for fintech, Asaak is equipping business owners and journeying with them to their bigger dream.

Job Description

Provide oversight and manage the Risk, Recovery and tracking department in line with company objectives and guidelines.

Duties and Responsibilities

  • Review, update and ensure implementation of Risk, Recovery and tracking policies and procedures

  • Developing and implementing policies and contingency plans to reduce and control risks and liabilities.

  • Prepare and present risk assessment reports and proposals.

  • Plan, design and implement an overall risk management process for the company

  • Conduct risk assessment and recommend mitigation interventions to Management

  • Evaluate risk levels and implications and create risk appetite profile in line with company operations

  • Handling the credit team in managing the daily administration for loan documentation in full compliance with the internal standards and external regulatory requirements.

  • Review loan documents and liaise with internal and external parties to ensure proper and efficient delivery of credit administration duties.

  • Ensure all lending documentation is complete as per the Company Policy and Procedures with respect to the amount financed, terms and conditions, borrower’s borrowing mandate, authorized signatory etc.

  • Ensure post disbursement compliance with approved terms and conditions in line with the credit policy.

  • Generate and review daily system credit monitoring and management reports and identify non-performing accounts with irregularities

  • Coordinate teams to proactively follow up to ensure corrective action is taken in line with credit policy.

  • Monitor all irregularities, past dues, documentation deficiencies, etc., and report to the Branch Manager.

  • Release all the impounded bikes and doing the necessary documentation.


  • Conduct spot checks on the operations team and document feedback

  • Ensure that the repayments are coming in and arrears are being followed up

  • Monitor and evaluate staff’s performance, and provide relevant guidance, coaching and training ensuring high performance levels line with the company and departmental guidelines.

  • Ensure post disbursement compliance in line with the credit policy.

  • Ensure that repayments are coming in and arrears are being followed up

  • Develop and evaluate staff’s performance, and provide relevant guidance, coaching and training ensuring high performance levels line with the company and departmental guidelines.

  • Prepare and submit monthly and annual reports

  • Perform any other duties as may be assigned by the supervisor

Qualification, Experiences and Competencies

  • Must hold a minimum of a bachelor's degree in Microfinance or any related field

  • Must have 3-5 years of working experience in similar roles in reputable organizations

  • Applicant must have at least two (2) years working experience in micro credit environment

  • Must possess excellent multi-tasking skills and the ability to function under pressure.


  • Have excellent communication and interpersonal skills

  • Must have high levels of personal and professional integrity

  • Must be able and willing to ride a motorcycle and possess a valid riding license with Class A

How to Apply

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional addressed to
The HR & Administration office Asaak Financial Services careers@asaak.co
While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.

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