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Sales Executive – Spare Parts job at Al Mansour

About the Organization

Job Description

Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer’s level of interest and identify and respond to areas requiring further information or explanation.

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Duties and Responsibilities

  • Carry out a range of inventory control activities, either to support others or to fulfill the requirements of the role.

  • Contribute to the preparation of various data and analytics reports.

  • Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.

  • Develop own capabilities by participating in assessment, development planning activities, formal/informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.

  • Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.

  • Identify the products/services that best meet the customer’s needs, use personal expertise to propose quantities and product configurations, explain selection, and invite the customer to make a purchase at the standard price/terms and conditions of sale.


  • Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

  • Make calls (by telephone or in person) to allocated customers to develop new relationships. Act as a first point of contact for resolving customer queries and complaints.

  • Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

  • Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required.

  • Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and ensure the organization has quality data to enable effective customer retention and business development activities.

  • Sell simple products and services directly to customers while following standard protocols. May also or alternatively involve providing back-office support to a sales team.

  • Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer’s level of interest and identify and respond to areas requiring further information or explanation.

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Qualification, Experiences and Competencies

  • Doctoral Degree in Engineering or Relevant field of study preferred


Required Qualifications & Skills

Minimum Experience:

  • 1 to 3+ years of Automotive sales experience

  • Proven experience in the field of automotive customer relations and marketing


Job Specific Skills:

  • Excellent customer-focused approach.

  • Excellent ability to initiate compelling sales conversations

  • Knows the buying influences

  • Understand buying influencer needs

  • Works without supervision and provides technical guidance when required in developing appropriate plans or performing necessary actions based on recommendations and requirements.

  • Excellent ability to build rapport

  • Ability to ask in-depth questioning

  • Ability to manage buyer indifference

  • Ability to manage resistance

  • Ability to probe to uncover dissatisfaction, raise awareness of the client’s problem, probe to uncover and develop needs, and seek alignment between needs and solutions.

  • Understands customer needs

  • Excellent ability to review and create relevant, lucid and effective reports

  • Strong verbal and written communicator.

  • Understands customer needs

  • Navigates customer challenges

  • ble to negotiate strategically/tactically

  • Effectively presents solutions

  • Excellent phone and presentation skills.

  • Proficiency in Microsoft Office

  • Knowledge of sap is an additional advantage

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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