Sales Officer job at Zembo Motorcycles SMC Limited

About the Organization

Zembo is leading the African transition to electric mobility. Based in Kampala, Uganda, we provide affordable (PayGo) electric two-wheelers to low-income motorcycle-taxi drivers, most known locally as “boda-boda ”drivers. We offer a battery swapping service to our clients, enabling to swap within minutes at any of our stations.

Job Description

Our target customer is the hardworking professional boda-boda driver. We are looking for a Sales Associate who will be responsible for driving customer recruitment, product delivery, and maintaining an excellent customer experience. Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa while also reducing carbon emissions? As a start-up working under the principles of a self-organised management, we will offer you a motivating and dynamic environment. You will have a lot of responsibilities, autonomy, and the possibility to shape our young company.
The Sales Associate will be responsible to generate customer recruitment, ensure product delivery, and an excellent overall customer experience. The role will spend 70% of time in the field originating new customers. Compensation will include a mix of salary and commissions.

Duties and Responsibilities

Achieve Sales targets, Key Results in relation to the overall company Key Results
Identify new sources of target clients (Boda drivers doing very high km per day within the Kamapala metropolitan), pitch them and close sales
Ensure excellent customer relations and thorough customer education.
Help us understand our target customer better than any other company in Africa through supporting market research and customer surveys.

Live, understand, and clearly communicate our target customer’s needs and ensure Zembo provides the best overall mobility solution for Boda Boda drivers.
Embrace a culture of sales excellence, including established sales processes and suggesting improvements.

Qualification, Experiences and Competencies

You have sales experience, enjoy customer service and are ready to work in the field to make a difference
Minimum 2 years of relevant prior professional experience.
Experience in sales administration and customer education.
Fluency in English and Luganda
Excellent communication skills
Ease and acumen with cold calling and prospecting
Motivated and target-driven with demonstrated success in sales
The knack to create and deliver engaging presentations customized to your audience
A strong work ethics and the ability to manage shifting priorities and unforeseen challenges.
Demonstrated ability to work autonomously while managing time well
Ability to market easily and sell to even the toughest crowd.
Proficiency using MS Office