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Sales Operations Manager job at M-kopa

About the Organization

M-Kopa is an African connected asset financing platform that provides underbanked customers in Africa to essential products including solar lighting, televisions, fridges, smartphones & financial services. M-Kopa was launched commercially in 2012 and is headquartered in Nairobi.

Job Description

The Sales Operations Manager will lead the M-KOPA Uganda sales team, develop sales strategies, and execute plans to optimize sales processes. This role is responsible for building and leading a high-performing team, managing sales data, and ensuring alignment with company goals. The manager will collaborate with cross-functional teams to drive efficiency and contribute to the overall success of the sales organization.

PRO CV

Duties and Responsibilities

  • Support in directing sales strategy and direction in Uganda

  • Develop and refine efficient sales processes

  • Define and improve sales operational plans

  • Identify market trends to enhance marketing efforts

  • Manage budgeting aligned with P&L targets

  • Drive sales performance across all channels

  • Expand retail partnerships and increase channel sales

  • Track and analyze sales data with business intelligence teams

  • Sales Team Management

  • Manage field employees, administrators, and trainers, including training and performance.

  • Oversee field and operations employee performance.

  • Define OKRs, develop operational reports, and support target achievement.

  • Implement incentive and commission programs.

  • Drive team engagement.

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Qualification, Experiences and Competencies

  • Bachelor’s Degree in any related field

  • At least 3+ years of sales or commercial management

  • Proven Leadership experience in sales

  • A master’s degree is an added advantage.

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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