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Sales Team Leaders- Log Book Finance Loans job at Platinum Credit (U) Ltd

About the Organization

At Platinum Credit we’ve built a culture of fun and family. We keep our culture healthy by being incredibly intentional about our Team Building, our values, and the experiences we deliver. Our culture makes us one of the most innovative, admired and best places to work in the country.

Job Description

The overall purpose of the role is to grow the portfolio of the branch month on month across all products while maintaining high portfolio quality through a motivated team and satisfied customers

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Duties and Responsibilities

  • Develop and implement strategies for the achievement of the team portfolio quality target.

  • Recruit and lead the required sales agents/loans officers as per the targets.

  • Develop and implement staff retention strategies.

  • Regularly train and support sales agents on all processes.

  • Develop and implement marketing strategies for the sales agents aimed at assisting them to achieve their set targets.

  • Supervise and support sales agents to achieve their individual targets month on month on sales and portfolio quality

  • Participate in the branch loans committee in timely appraisal and approval of all loans created by the team for compliance in line with product policies and procedures stipulated by the company.

  • To enforce a zero tolerance to fraud culture in his/her team.

  • To maintain high standards of customer satisfaction in line with the company's customer service charter.

  • Ensure discipline is maintained in his/her team in alignment with the company values.

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Qualification, Experiences and Competencies

  • Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.

  • Knowledge of customer service principles

  • At least two years relevant work experience, one of which must be in a leadership position.

  • Knowledge of office administration

Other attributes

  • Above average people skills/soft skills (includes listening skills, stress management)

  • Analytical capabilities for report writing purposes

  • Integrity and ability to both work in and lead a dynamic team

  • Verbal and written communication skills. good knowledge of company credit/lending policy

  • Team player who can manage people efficiently in a changing environment.

  • Good computer and database skills

  • Ability to plan, multi-task and manage time effectively

How to Apply

Email to:

Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd (PHL).
PHL does not and shall not discriminate on the basis of race, color, religion (creed), gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.

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