Coordinate the internal development, customization, testing, and deployment of applications/solutions, ensuring alignment with agreed business and technical requirements and security considerations.

Utilize industry-standard development tools and methodologies, adhering to approved change management protocols, all aimed at automating commission processes.

Facilitate the acquisition process of the outsourced applications by coordinating the gathering of user requirements analysis, development of specifications, scopes of work, application installation and deployment, supervising the testing and ensuring implementation is in line with agreed contractual obligations and industry best practices.

Manage the development and implementation guidelines for application development, quality assurance, maintenance, and testing plans and ensure each software application meets these requirements/guidelines.

Regularly review and develop schemas/architectures for all business applications and current operational data structures and recommend optimizations and reconfigurations as warranted.

Oversee software documentation in required designs and modelling, bugs, source code documentation, versions, training materials, user manuals, and technical manuals.

Maintain backend systems and enhance production systems including feature add-ons, customizations, modifications, and departments and ensure proper problem resolution.

Ensure databases are well structured and always fine-tuned for optimal performance, including security considerations such as maintenance of logs and access rights.

Supervise the applications development team, develop and implement operational plans including the unit’s score card, budgets, and work plans and manage related projects.

Manage and review the performance of direct reports, assigning tasks effectively, setting development goals, and ensuring alignment with organizational objectives.

Maintain flexibility to accommodate any other duties assigned by the line supervisor from time to time.