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Showroom Supervisor job at Uganda Baati

About the Organization

Uganda Baati Limited is a member of the Safal Group of companies. The Safal Group is the largest steel roofing company in Africa .

Job Description

We are looking for a Showroom Supervisor with experience in managing retail stores and a strong record in boosting sales and revenue. The ideal candidate will align showroom activities with company goals and deliver excellent customer service in a fast-paced environment.
Qualified individuals from all backgrounds are encouraged to apply.

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Duties and Responsibilities

Team Management:

  • Supervise and coordinate the activities of security personnel.

  • Schedule shifts and assign duties to security staff.


Training and Development:

  • Train security staff on security procedures, policies, and use of equipment.

  • Conduct regular training sessions and drills to ensure preparedness.


Performance Evaluation:

  • Monitor and evaluate the performance of security personnel.

  • Provide feedback, conduct performance reviews, and address performance issues.


Operational Duties

Security Patrols:

  • Conduct regular patrols of the premises to ensure safety and security.

  • Monitor and inspect security equipment and systems (e.g., alarms, CCTV).


Incident Response:

  • Respond to and manage security incidents, emergencies, and alarms.

  • Coordinate with law enforcement, emergency services, and other relevant parties during incidents.


Access Control:

  • Oversee the control of access to the facility.

  • Ensure proper identification and screening of visitors, employees, and vehicles.


Reporting:

  • Maintain detailed and accurate records of security incidents, patrols, and investigations.

  • Prepare and submit incident reports to management.


Investigation:

  • Conduct investigations into security breaches, thefts, and other incidents.

  • Gather evidence, interview witnesses, and liaise with law enforcement if necessary.


Strategic and Administrative Duties

Security Planning:

  • Develop and implement security policies, procedures, and protocols.

  • Conduct risk assessments and recommend security enhancements.


Compliance:

  • Ensure compliance with local, state, and federal security regulations.

  • Keep up to date with changes in laws and regulations affecting security operations.


Budget Management:

  • Assist in preparing and managing the security department’s budget.

  • Ensure cost-effective use of resources and manage expenditures.


Equipment Management:

  • Manage the maintenance and inventory of security equipment.

  • Recommend the purchase of new equipment as needed.

  • High level of integrity and ethical conduct.

  • Trustworthy and responsible in handling sensitive information and situations.


Attention to Detail:

  • Keen attention to detail to identify potential security risks and issues.


Dependability:

  • Reliable and able to work flexible hours, including nights, weekends, and holidays.

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Qualification, Experiences and Competencies

Education:

  • High school diploma or equivalent.

  • Bachelor’s degree in criminal justice, security management, or a related field (preferred but not always required).


Certification:

  • Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or other relevant security certifications (preferred).


Experience

Work Experience:

  • Proven experience in a security role, with a minimum of 2-5 years of experience.

  • Prior supervisory or management experience in security is highly desirable.


Skills and Abilities

Leadership Skills:

  • Strong leadership and management skills.

  • Ability to motivate and manage a team effectively.


Communication Skills:

  • Excellent verbal and written communication skills.

  • Ability to communicate clearly and effectively with staff, management, and external parties.


Problem-Solving Skills:

  • Strong problem-solving and critical-thinking abilities.

  • Ability to handle stressful situations calmly and effectively.


Technical Skills:

  • Proficiency in using security systems and technology (e.g., CCTV, access control systems).

  • Basic computer skills, including familiarity with Microsoft Office or similar software.


Physical Fitness:

  • Good physical condition and stamina, as the job may require patrolling and responding to emergencies.


Personal Attributes

Integrity:

  • High level of integrity and ethical conduct.

  • Trustworthy and responsible in handling sensitive information and situations.


Attention to Detail:

  • Keen attention to detail to identify potential security risks and issues.


Dependability:

  • Reliable and able to work flexible hours, including nights, weekends, and holidays.

How to Apply

Send your applications to careers.ubl@safalgroup.com

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