Social Coordinator job at True North Consult Ltd
About the Organization
True North Ltd started operations in 2008 under the name Efrivo Services Ltd as an IT & Management consultancy services company. In June 2011, it rebranded under the trade name True North Consult Ltd to reflect its current focus on People Management Advisory Services.
We are proud to be the only people management consultancy in Uganda that is run by qualified Human Resource Management Professionals.
Our niche is in the provision of bespoke management services to organizations of all sizes. The company has a network of over 15 consulting partners with over 10 years hands-on experience in their respective areas of expertise.
Because we are small, every customer is big, therefore you are guaranteed dedicated effort and service from highly qualified and experienced resources.
Job Description
Position in the Organization:
N+1 Social Head Manager, N+2 Project Social Manager
Direct subordinates (number): 4 Community Relations Supervisors
East African Crude Oil Pipeline (EACOP) project will establish a Special Purpose Vehicle
(“PipeCo”), which will build,
own, and operate the EACOP system. PipeCo will be established on OPCO type model with representatives of both
Uganda and Tanzania states as well as shareholders.
Mission and Job Dimensions
The East African Crude Oil Pipeline (EACOP) project is a major regional infrastructure project (Capex: 3.6 G$, OPEX:>2.5G$ over 25 years) between Uganda and Tanzania coast, opening a new value corridor between the two countries. The EACOP project development comprises of the detailed engineering, construction, operation, and maintenance of the corresponding facilities to externally financed project requirements.
The EACOP Project System comprises a 95-kilometre Feeder Line transporting heated crude oil alongside Lake Albert from the Tilenga Central Processing Facility (CPF) where it joins the EACOP Project System at the Kabaale Hub Pump Station (PS-1) and continues 296km east across Uganda to the Uganda border and a further 1,147 km across Uganda to the Marine Storage Terminal and Jetty / offloading facility at Tanga on the East African coastline of Uganda. Construction of the EACOP Project System requires international EPC Contractors to engineer and construct the EACOP system; numerous national and international Contractors directly and sub-contracted to the Main Contractors to deliver Early Civil Works; Transportation and Logistics, and an international consortia to construct, operate and decommission a Thermal Installation System (pipe coating facility) at KP701 required to deliver the EACOP System to Host Government including national content requirements, EACOP Ltd Shareholder, and external financing standards. Project delivery involves audit, assurance, and oversight of EACOP and TotalEnergies Exploration and Production Uganda (TEPU) Tilenga Feeder Line construction Contractor social performance.
The EACOP Project Team comprises Shareholder secondees and national and international contractor workforce to deliver the EACOP System. Within the Project H3SE Team, the Project Social organisation comprises office and fieldbased resources reporting to the Project Social Manager. The Project Construction methodology requires concurrent work activities in multiple locations in Uganda requiring resources and interfacing with a broad range of internal and external stakeholders involved and in/directly affected by EACOP System construction. The field-based Lot 1 Social Coordinator Community Relations Supervisor (CRS) will be based in Contractor construction camps and report to the Lot 1 Social Coordinator. The Social Coordinator is responsible for coordination and technical guidance of the fieldbased CRS and are responsible for the direct interface with respective Pipeline and AGI Lot Managers and Site Managers located within the Lot footprint regarding Contractor social performance
Activities
Represents Lot specific Contractor Social Perfomance updates, assurance, nonconformances, and Project related grievances to respective Project Construction leadership.
Keep Lot and Package Managers informed on elevated PAC concerns, issues and grievances arising from Contractor activities and the plans for issue resolution or remedy
Coordinates CRS assurance, reporting and grievance / issue tracking aspects of the Project’s social management system and Project Audit, Assurance and Oversight responsibilities.
Receives, reviews, consolidates, and reports outcomes of Project and Contractor social performance assurance.
Monitors quality, accuracy, completeness and frequency of Project and Contractor social performance assurance and identifies opportunities for continuous improvement.
Duties and Responsibilities
Contributes technical social guidance to Project CRS, Contractor counterparts and Construction leadership
Periodically audits and provides oversight to support CRS social assurance and Contractor self- assessment.
Tracks CRS adherence to the agreed Project social assurance and reporting schedules according to EACOP Project Social Assurance Procedure.
Extrapolates, analyses, and consolidates Project and Contractor social performance data for internal and external performance reporting.
Prepares and delivers Project social performance inductions, awareness raising and training to Project and Contractor resources including on EACOP Social Contractor Control Plans/ ESMP and grievance mechanisms
Prepare and lead coaching and training sessions for CRS and in collaboration with Tanzania counterparts to support field-team development.
Coordinate CRS rotational schedules to ensure full time coverage at all work sites / Project-required interfaces.
Support and facilitate introductions between consultant Cultural Heritage monitors to Site Managers, Contractor Site Representatives, Project Affected Communities (PAC) to deliver EACOP cultural heritage management plan commitments.
Attends NGO workshops to communicate Project and Contractor social performance updates.
Interfaces with EACOP and TEPU Company teams to identify and address cross cutting social management issues and stakeholder engagement activities requiring coordination and collaboration.
Interfaces with EACOP Security, Communications, PIIM and Human Rights, Environmental / Biodiversity, Health and Safety, Regulatory and Permitting, Road Safety consultant teams, and National / Local Content teams on Project messaging and Contractor guidance.
Tracks Contractor Project-related community grievance management performance.
Understands the role of the Project Team, Project activities and the Contractor scope of work including execution methodologies, social risks and impacts associated with Contractor scope delivery, and Contractor Organisation structure (particular attention to Contractor Social Team roles & responsibilities).
Is familiar with the suite of EACOP risk and impact assessments and situation analyses undertaken to date and understands the Project (social and community-based) risk profile and maintains awareness of the evolving (social) risk profile as the Project progresses.
Understands EACOP minimum requirements for Contractor social performance as defined in the relevant EACOP Contractor Control Plans (CCP) and other relevant (social) performance guidance and expectations of Contractors to inform assurance of Contractor social performance.
Develops a good working relationship with the Contractor Social Teams on site.
As relevant, reviews and provide inputs to Contractor Implementation Plans and Procedures (CIPP), incorporating lessons learned and good practice processes and procedures developed during Contractor continuous improvement efforts.
Supports Contractor engagement activities with PAC according to construction activity requirements and ensures stakeholders are fully aware of when construction teams will start working in the area.
Observes and aligns Contractor engagement planning and message development to minimise PAC engagement fatigue, overlap and inconsistent messaging
Accountabilities
Engages Package Managers, Project Leads and Construction Contractor leadership on Contractor social performance.
Routinely travels to worksites to interface with Site-Managers and deliver training and awareness raising.
Undertakes field visits to validate social receptors recorded, and audit and oversight activities, PIIM monitoring.
Interfaces with Health, Safety, Security, Environmental, Quality, Legal and regulatory, Land, Human Rights and PIIM resources, Company and Project functions as required to address cross-cutting risk, impact, and issue management
Provides updates at EACOP Grievance Management Committee meetings on Project-related grievance management.
Participates in Human Rights Steering Committee as required to represent Project social performance.
Engages National Content (Uganda) teams on synergies around labour recruitment procedures and Contractors respective National / Local Content Plan commitments.
Establishes and maintains constructive working relationships within the Integrated Project Team at all levels of the organisation, the Construction Contractor and other construction and project delivery-facing stakeholders.
Ensures good relationships with EACOP Company are developed and maintained.
Qualification, Experiences and Competencies
Ugandan national with advanced degree in Social Sciences, Social Policy, Social Anthropology, or a related discipline.
Minimum 10 years professional social risk and impact mitigation implementation experience including at least 5 years social performance assurance experience.
Social performance on externally financed extractives projects or international construction industry an advantage.
Practical understanding of Tanzanian land access, cultural heritage, social risk, and impact management; direct experience developing and implementing social risk and impact mitigations, incident investigation and reporting.
Experience in mentoring and coaching teams.
Strong communication skills, proven ability to multitask, work independently, manage large workload across multiple interfaces whilst meeting deadlines.
Excellent computer; database management, report writing, and analytical skills.
Fluency in English (written and spoken) required.
Person Specification
Education, Training,
Skills & Experience
Qualifications and Experiences
Degree: BSc in Petroleum or Oil and Gas Engineering or Project Management relevant qualification.
Working experience in Oil and Gas Environment, hydropower plants and oil major and Mega projects.
Basic knowledge of Project management and Compliance Assurance systems such as Aconex, Power BI, Project Site, Omie, Borealis, or other management systems
Ability to analyse and interpret information related to the scope of work in an expedited way.
Basic Level knowledge and experience regarding the compliance management systems and assurance tools
Good knowledge of Computer programs will be added advantage
Communication through intranet/internet and project management supporting systems
Ability to work in a multi-cultural business environment.
Good interpersonal and communication skills.
Fluent in English and Ugandan local languages (speaking and writing).
Good knowledge of developing detailed weekly, monthly or any other reports.
Experience working with and managing Chinese Contractors will be an added advantage.
A good knowledge of Chinese (Mandarin) will be an added advantage
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
All candidates are encouraged to submit a cover letter and updated CV to oil.gasjobs@truenorthafrica.com with subject line Social Coordinator