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Specialist Analytics and Insights job at Multichoice Uganda

About the Organization

We entertain, inform and empower the communities that inspire and build us in return

Job Description

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

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Duties and Responsibilities

Operational Delivery

  • Build business requirements, executes projects and derives business insights

  • Locate and defined new process improvements

  • Complete projects/tasks assigned or working with other staff (internal /external) and following up on assigned projects/task

  • Engage with customers to unpack requirements and design with for future requirements based on future needs.

  • Create Information and Insights Packs inclusive of PowerPoint, Dash boarding or Reporting, or any fit-for-purpose reporting and information management tools.


Data Management

  • Create Business Requirements documents for Solutions up to Data Modelling and Data Mapping stages including Presentation Specifications (excluding Technical Specifications)

Conducting Data Mining

  • Turn data into information so that the client can gain a better understanding of the gaps within their business

  • Utilise data to provide insights to the client in order to make effective business decisions

  • Interpret data, analyse results using statistical tools and provide ongoing reports

  • Develop and implement databases, data collection systems and data analytics

  • Acquire data from primary or secondary data sources and maintaining databases/data systems

  • Identify, analyse and interpret trends in complex data sets


Adherence to Policies and Procedures

  • Ensure adhere to departmental and company policies and rules.

  • Ensure compliance to all South African IT legislation and governance.

Enroll for QuickBooks Accounting Online Certificate Course

Qualification, Experiences and Competencies

  • A Diploma or equivalent certification in an analytical field


Qualifications Preferred:

  • A Degree


Experience:

  • A minimum of 3-5 years of experience gathering requirements and analysing data

  • Prototyping Solutions

  • Excellent visualization skills and storytelling capability

  • SQL experience inclusive of SSAS, SSRS and SSIS advantageous

  • Analytical thinking and strong communication skills

  • Strong communication and problem-solving skills


  • Experience drawing insights from BI / analytics models leveraging SAS

  • Knowledge of business line processes, data, and associated applications

  • Experience analysing and breaking down problems and information using structured frameworks and methodologies

  • Robust skills in documentation creation with a high attention to detail including planning and organization

  • Ability to think analytically and conduct customer-facing communications


Technical Competencies (List the key technical competencies)

  • Data Warehousing

  • Data Analyses

  • Programming

  • Data Mapping

  • Reporting

  • SQL

  • Prototyping Solutions


Behavioral Competencies (List the key behavioral competencies)

  • Accountability

  • Teamwork

  • Delegation

  • Interpersonal Support

  • Perseverance

  • Motivating

  • Prioritisation

  • Analytical Thinking

  • Communication Skills

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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