Sponsorship Operation Officer job at World Vision Uganda

About the Organization

World Vision International is an ecumenical Christian humanitarian aid, development, and advocacy organization. It was founded in 1950 by Robert Pierce as a service organization to provide care for children in Korea. In 1975, emergency and advocacy work was added to World Vision's objectives.

Job Description

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Duties and Responsibilities

Manage all sponsorship operations and reporting using sponsorship Horizon.
Ensure Registered Children Monitoring Status (CMS) is maintained within partnership standards.
Ensure quality Sponsorship Operation Indicators (SOIs) are implemented and maintained within partnership standard of 95%
Ensure every RC records within Horizon and files are well Updated, managed and stored securely respectively.
Facilitate timely processing and Management of all Correspondences (Christmas cards, Sponsor letters, Annual Progressive Report, introductory letters, Support Office Queries, Gift Notifications…) within partnership standard of 95%.
Mobilize and support RC families to adequately prepare for and manage sponsor visits.
Ensure that Sponsorship 2.0 Media Contents (Photos and Video’s) are delivered according to the Partnership requirements and standards.
Facilitate Children, Volunteers and stakeholders Sponsorship Basic Training and Sponsorship initiatives.
Ensure 102% supply and Management of planned number of Registered Children in line with Support Office.
Hold monthly / quarterly meetings with Community Volunteers Association and guardians/parents and child protection committees to address findings from monitoring.
Implementation of Field Level Sponsorship initiatives & Innovations
Sponsorship Planning , Implementation and Reporting
Work with Project Officer 1s (PO1s) to develop integrated Annual Sponsorship Operational Plans and facilitate implementation, monitoring while reporting and integrating 100% RCs participation.
Facilitate implementation, monitoring and reporting of Community Engagement and Sponsorship (CESP) planned activities.
Mobilize and facilitate periodical community engagements of stakeholders (RC guardians, RCs and COVAs) focusing on child wellbeing.
Facilitate Community Volunteers Associations and partners in monitoring of Community engagement and Sponsorship activities.
Mobilize and facilitate active participation of children and their communities in planning, monitoring and implementation of community development initiatives.
Facilitate RC participation within the CDPC and update and Report every RC participation and benefit in accordance to the partnership standards
Support the collection, documentation & Reporting of RC impact and success stories.
Community engagement and Sponsorship education
Conduct Community sensitizations, capacity building sessions on World Vision Sponsorship Model through Community Volunteer Associations (RC guardians, community leaders and other established community groups and stakeholders)
Lead and Support formation and Training of the Registered Children committees in the respective CPDC for their Wellbeing.
Support and facilitate the children committees to plan and hold meetings at all levels (School, parish and sub county) on a regular basis
Conduct periodical community engagement with other technical project officers and advocacy sessions and case management based on the Child Wellbeing and sponsorship in programming
Strengthening Field operating model through Community Volunteer Associations
Support the formation, mentoring and functionality of the Community Volunteers Associations for implementation & Monitoring of Sponsorship operations deliverables and planned activities.
Building capacities of the Community Volunteers, adult RCs and Children committees to manage Sponsorship operations and Media.
Support COVAs to mobilize, empower and monitor RC households to participate and benefit from the Technical programs within the APs development
Facilitate and mentor Community Volunteer Associations to support CESP activity implementation and Monitor the wellbeing of children wellbeing (to go on Community engagement.
Community Led Care, Child Protection, Child Participation and Voice
Lead and Facilitate the establishment and functionality of Child Participation and Development centers for RCs within established APs institutions like schools, Faith Based institutions, learning centers and Health centers
Support and Facilitate Periodical RC Child wellbeing engagements within Child Participation and Development Center based planned Technical Project Activities focusing on the child wellbeing.
Manage and follow up case managements and report any incidents in line with child protection as per policy and guidelines.
Conduct Periodical Community Sensitization on Child Protection, children’s rights and responsibilities.
Capacity building and mentorship of CDPC facilitators on different age appropriate life skills to able to train children within the centres.

Qualification, Experiences and Competencies

Education and Experience

Degree: A bachelor’s degree in business administration, marketing, communications, or a related field is typically required.
Experience: Previous experience in sponsorship, event management, marketing, or sales, often ranging from 2-5 years depending on the level of the position.

Skills and Competencies

Project Management: Strong project management skills to oversee multiple sponsorships and ensure timely delivery of obligations.
Communication Skills: Excellent written and verbal communication skills for interacting with sponsors, stakeholders, and internal teams.
Negotiation Skills: Ability to negotiate sponsorship terms and conditions to maximize benefits for both the organization and sponsors.
Relationship Building: Strong interpersonal skills to build and maintain relationships with sponsors and partners.
Organizational Skills: Exceptional organizational skills to manage details of sponsorship agreements and ensure all deliverables are met.