TRAINING ASSISTANT job at Regional Service Centre at Entebbe

About the Organization

The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

In addition to these services, the Office of the Director RSCE and the Deputy provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, and audit response and risk management.

Job Description

The Department of Operational Support (DOS) was established to provide end-to-end
operational support, advisory services and other solutions to operating entities across the
Secretariat, including departments, offices away from headquarters, peace operations, and
regional commissions.
The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010,
following the adoption of General Assembly resolution 64/269. The Centre provides efficient,
client-oriented, and scalable services with the goal of moving transactional, non-location
dependent administrative functions to the Centre from its client entities. This includes
transactional elements of human resources, finance, multimodal movement, and control,
personnel and cargo transport and information and communications technology (ICT) support.
In addition to these services, the RSCE Office of the Director and support offices through the
Deputy Chief RSCE provides overall guidance on the operations of the RSCE including
strategic planning, communication, budgeting, human resources management, property
management, quality assurance and business intelligence, conference services, record keeping
and archive management, and audit response and risk management.
For more information, please visit https://rsce.unmissions.org.
This position is in the United Nations Command, Control, Communication, Computer and
Information/Intelligence, Surveillance, Reconnaissance (C4ISR) Academy for peace
operations (UNCAP) Unit of the Regional Field Technology Service (RFTS) in the Regional
Service Centre Entebbe. The Training Assistant at this level reports to the UNCAP
Programme Management Officer

Duties and Responsibilities

Contributes to the development, delivery, and evaluation of training and staff development programmes for uniformed personnel, civilian personnel, and field mission staff. These programmes encompass a range of activities including inter alia, technical, and substantive training, safety, and security, including training, leadership and management, communication

skills and planning.

Supports the designing of specific training catalogues to meet unique programme operational requirements and staff development need as well as systems or methods to disseminate information to mission staff on training and development opportunities.
Supports in organizing, and scheduling training, workshops, briefings, and refresher courses at RSCE and other locations as required for the academy and client missions.
Prepares training reports for the unit head.
Evaluate, review and update training material land instructor's notes.
Ensures required equipment is available and ready for use for training facility.
Provides general assistance across the various fields of ICT support services in the mission.
Coordinates and organizes specialized training programmes with the various functional and

substantive areas, that meet cross-cutting training needs such as ICT, gender, etc., as

applicable.

Provides administrative and logistical support to the planning and delivery of a variety of training and learning activities for staff and managers at UNCAP level.
In charge of e-learning portal for the academy which includes review and processes enrolment of staff in training and learning initiatives through learning management systems and/or automated applications.
Advises clients on the availability of learning activities and procedures at UNCAP level
Collects, collates, and maintains statistical data training activities, particularly through automated systems and applications.
Undertakes research on a range of training-related issues and assists in the monitoring of training and preparation of notes/reports.
Liaise with military and UN police training officers to ensure that integrated training is developed and delivered to meet cross-cutting needs.
Prepares written responses to queries concerning training-related matters.Acts as the liaison between client missions and the Academy and performs other duties as

required

Qualification, Experiences and Competencies

Competencies

Professionalism: Knowledge of policies, practices, and regulations on management of

supplies, purchasing and logistics and ability to apply them in an organizational environment.

Ability to maintain accurate records and prepare reports on a wide variety of data. Knowledge

of the Organization's financial rules and regulations, as well as budgetary, administrative

procedures, policies and directives, with respect to specialized tasks in supply management,

logistics and transport operations. Shows pride in work and in achievements; demonstrates

professional competence and mastery of subject matter; is conscientious and efficient in

meeting commitments, observing deadlines and achieving results; is motivated by

professional rather than personal concerns; shows persistence when faced with difficult

problems or challenges; remains calm in stressful situations. Takes responsibility for

incorporating gender perspectives and ensuring the equal participation of women and men in

all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places

team agenda before personal agenda; supports and acts in accordance with final group

decision, even when such decisions may not entirely reflect own position; shares credit for

team accomplishments and accepts joint responsibility for team shortcomings.

Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required. A Technical or vocational qualification in

logistics is desirable.

Job Specific Qualifications

Work Experience

A minimum of seven (7) years of progressively responsible professional experience in providing assistance in planning and implementation of projects/programmes in the area of training and advanced education, is required.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is desirable.

Assessment