KEY RESPONSIBILITIES

• Implementation and support of High end and Mid- Range IT and End-User Infrastructure in line with Bank’s Vision and provisioning High Available Server and Network infrastructure.

• Ensuring infrastructure high availability, business continuity and effective management of 24x7 Data Centre operations and high-end server and network infrastructure SLAs.

• Design and implementation of hardware solutions to support the Banks requirements and supervise the technical execution of the same.

• Formulation and analyzing business needs and recommend appropriate ICT End User, Network, Server and Storage infrastructure solutions to meet the Bank’s requirements.

• Conducting performance and capacity planning and develop budgets for network and server infrastructure requirements and future projections for business.

• Manages Remote Backups and replication of data between various end point and perform regular and on-demand system backups and recoveries.

• Check all the sites antivirus site health and take action where necessary.

• Design, evaluation and implementation of procedures and technical measures to enhance the security of Data Centre server and storage Infrastructure, Virtualized Server pool and Cloud Infrastructure.

• Keeping up to date server and network infrastructure documentation, inventory, policies and procedural documents, disaster recovery plan and best practices that relate to hardware infrastructure.

• Implements service delivery standards, policies and procedures to support the bank business plan, business operations and support functions.

DAILY RESPONSIBILITIES

• Perform a wide range of system administration duties of the Bank’s end user devices, networks , servers and server rooms and branch infrastructure including install, debug, maintain, upgrade, and general support.

• Ensure and maintain the security and integrity of all the Banks network devices, computer rooms and Servers equipment.

• Monitor the server, network, and data centers infrastructure, to ensure maximum availability of services across the Bank.

• Attending ECRM and ITSM Incidents, Requests & Changes.

• Manage and supervise direct reports.