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Credit Officers job at ENCOT Microfinance

About the Organization

Founded in 2006, ENCOT is a microfinance institution that provides financial services for low-income people in Uganda so that they can create their own jobs, increase household incomes and improve their livelihoods.

Job Description

The role of this position is to provide direct sales of loans / credit services offered by ENCOT to customers and ensure loan 100% recovery of assigned loans portfolio (both current and past-due) in a manner that ensures maximum return while ensuring application of best practice and customer satisfaction in accordance with ENCOT’s strategic objectives and credit policies.

Duties and Responsibilities

  • Client mobilization and training.

  • Loans processing.

  • Loan recoveries.

  • Customer care.

  • Loans utilization follow-up.

  • Delinquency management.

  • Reporting as required.

  • Contribution to general organization development as a key member of staff.

  • Any other duties that can be competently and professionally performed.

Qualification, Experiences and Competencies

  • A diploma in Social Work, Education and Business Studies or any other related field.

  • No prior experience required.

  • MUST be able to ride a motorcycle

  • 27 years and below.

Core capabilities:

  • High level of honesty, integrity and accountability.

  • Ability to achieve results while working independently with little supervision.

  • Ability to communicate effectively (Written, Verbal and Gesture).

  • Thinking deeply, clearly and independently.

  • Ability to learn, unlearn and re-learn while practicing change and innovation.

  • Ability to work in teams and build collaborative relationships.

  • Ability to frequently travel to the field as required.

  • Ability to work and live with rural communities especially the poor.

  • Ability to communicate fluently in English and some local languages.

How to Apply

Qualified and interested candidates should submit their applications in PDF format (Cover Letter, CV and Copies of relevant academic documents) by email to or hand deliver to any of branch. All applications should be addressed as below:
The Human Resource Officer
ENCOT Microfinance Ltd
Plot 88 Port Road, Masindi
P.O. BOX 389, Masindi
Any documents submitted to ENCOT for application purposes shall not be recalled.
Please note that only shortlisted candidates will be contacted.

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