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Hospital Data Management/ICT Officer job at Mildmay Uganda

About the Organization

Mildmay Uganda (MUg), formerly Mildmay International in Uganda, is a national Non-Government Organization established in Uganda in 1998 as a Centre of Excellence for provision of comprehensive HIV&AIDS prevention, care, treatment and training services.

Overtime, Mildmay Uganda has evolved and diversified its services specializing in delivery of comprehensive healthcare including Treatment Services; Health Systems Strengthening; Other Complementary Social Services; Health Training and Education; and Research.

Job Description

The position holder will support the Mildmay Uganda Hospital departments needs in as far as data, information management, and electronic systems are concerned. She/he will work with the ICT manager and IT Officers to support the functionality of electronic systems in the hospital units and departments including system audit, capacity building, and infrastructure optimization.

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Duties and Responsibilities

Data Management

Data Collection and Entry:

  • Oversee the collection, entry, and maintenance of patient and healthcare data.

  • Ensure accuracy and completeness of health records and databases.


Data Quality Assurance:

  • Implement and monitor data quality control procedures.

  • Conduct regular audits to identify and rectify data inaccuracies.


Data Analysis and Reporting:

  • Analyze healthcare data to generate reports for hospital management.

  • Provide data-driven insights to support decision-making and improve hospital operations.


Data Security:

  • Ensure the confidentiality, integrity, and security of patient data.

  • Implement and enforce data protection policies and protocols in compliance with relevant regulations (e.g., HIPAA, GDPR).


Electronic Health Records (EHR) Management:

  • Manage and maintain the hospital’s EHR system.

  • Train staff on the proper use and management of EHR systems.


ICT Management

System Administration:

  • Oversee the installation, configuration, and maintenance of hospital ICT systems and software.

  • Ensure that all systems are up-to-date and functioning efficiently.


Network Management:

Manage the hospital's network infrastructure, including servers, routers, switches, and wireless networks.

Monitor network performance and troubleshoot any issues that arise.


Technical Support:

  • Provide technical support and training to hospital staff on the use of ICT systems and applications.

  • Respond to and resolve technical issues promptly to minimize downtime.


  • Develop, implement, and enforce ICT policies and procedures.

  • Ensure compliance with relevant laws, regulations, and best practices.


System Security:

  • Implement and manage security measures to protect hospital ICT systems from cyber threats.

  • Conduct regular security assessments and update security protocols as needed.


Backup and Recovery:

  • Ensure regular backups of all critical data and systems.

  • Develop and maintain disaster recovery plans to ensure business continuity.


Project Management

System Upgrades and Implementations:

  • Plan and oversee ICT system upgrades and new system implementations.

  • Coordinate with vendors, stakeholders, and hospital departments to ensure smooth transitions.


Budget Management:

  • Develop and manage the ICT budget.

  • Ensure cost-effective procurement and utilization of ICT resources.


Vendor Management:

  • Liaise with external vendors and service providers for ICT-related products and services.

  • Evaluate vendor performance and manage contracts.

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Qualification, Experiences and Competencies

  • A Bachelor’s degree in Information Technology, Computer Science, Software Engineering, statistics, with 3-year work experience in Data Management or Database Management.

  • The suitable candidate must also have Microsoft SQL Server knowledge, programming knowledge background (vb.net and c#), ability to address business needs with effective and efficient technical solutions.

  • Experience or Knowledge in Clinic Master shall be an added advantage.

  • All applicants must be in sympathy with Mildmay Uganda’s Christian ethos; possess good communication and interpersonal skills; and must be able to maintain good working relationships with clients and colleagues. Customer focus is paramount.

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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