Manager, Relationship, Chinese Sector job at Standard Bank
About the Organization
Stanbic Uganda Holdings Limited (SUHL) is part of the Standard Bank Group, Africa’s largest Bank measured by footprint and assets. The company (SUHL) is comprised of 5 subsidiaries which include: Stanbic Bank Uganda Limited: - the leading commercial bank in the country, Stanbic Properties Limited: - a real-estate company , SBG Securities Uganda Limited : - an investment and brokerage firm, Stanbic Business Incubator Limited: - an enterprise development institution and FlyHub Uganda Limited: - a technologies and innovations company.
Job Description
To manage an assigned portfolio of Chinese Business client accounts providing banking advice and relationship support
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Duties and Responsibilities
To manage an assigned portfolio of Chinese Business client accounts providing banking advice and relationship support ensuring Excellent service, while integrating all Standard Bank products, services and resources, to ensure that their needs are met, thereby achieving the defined revenue targets through retention of existing business and acquisition of new business, in order to maximise bank's profitability.
Qualification, Experiences and Competencies
Minimum Qualifications: First Degree
Field of Study: Business Related Course
Experience Required
The role requires 2-5 years in customer service and Relationship Management.
Excellent communication skills with a bias in speaking, reading and writing Mandarin.
Experience in relating with Chinese customers and businesses.
It requires client facing banking experience with ability to relate with customers at all levels.
Significant product knowledge including specialized products and financial structures. Forecasting, cost control and client financial analysis.
Experience in preparing and motivating Credit applications is essential with a good understanding of operational and administrative processes as well as risk and compliance standards and with a focus on maintaining high standards of service and problem resolution.
Competencies
Exploring Possibilities
Adopting Practical Approaches
Examining Information
Documenting Facts
Articulating Information
Interacting with People
Team Working
Understanding People
Valuing Individuals
Following Procedures
Seizing Opportunities
Pursuing Goals
Client Retention
Mind of Customer Experience
Client Servicing
Customer Understanding (Business Banking)
Product Knowledge (Consumer Banking)
Cross and Up-Selling
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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