top of page

Collection Officer job at Aldelia

Job Description

About the Organization:

The Collection Officer plays a crucial role in maintaining positive financial health by managing and overseeing the collection of outstanding debts from customers. They are responsible for implementing efficient collection strategies, maintaining accurate records, and ensuring compliance with company policies and regulations.

ALDELIA is a company specialized in services related to Human Capital and CSR. We mainly provide recruitment services (headhunting) of local workers or expatriates, payrolling management, outsourcing or provision of personnel and technical assistance. We operate in more than 35 countries, mainly in Africa, the Middle East and South America."

Organization:

Duties and Responsibilities

  • Develop and implement effective debt collection strategies to minimize overdue accounts and maximize collection rates.

  • Contact customers to discuss overdue payments, negotiate payment plans, and resolve payment issues in a timely manner.

  • Maintain accurate records of all collection activities, including correspondence, payment arrangements, and account status updates.

  • Monitor accounts receivable aging reports and prioritize collection efforts based on the age and amount of outstanding debts.

  • Collaborate with internal stakeholders, such as sales and customer service teams, to address customer inquiries and resolve billing disputes.


  • Prepare regular reports on collection activities, outstanding debts, and recovery rates for management review.

  • Ensure compliance with company policies, procedures, and regulatory requirements governing debt collection practices.

  • Continuously evaluate and improve collection processes to enhance efficiency and effectiveness.

  • Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues amicably.

Applications are managed via the AfriCareers Talent Hub:

  1. Click the "Apply" button below

  2. Select “Create Profile” if new to the platform

  3. Set up your profile using the Profile Creation Wizard

  4. Complete and update your profile details

  5. Go to the Jobs tab

  6. Search for “Accountant"

  7. Read job description

  8. Click Apply to submit your application

  9. Monitor updates via My Applications to avoid missing interview notices or extra document requests

Aldelia

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

  • Proven experience in debt collection or credit management role.

  • Familiarity with debt collection laws, regulations, and best practices.

  • Strong negotiation, communication, and interpersonal skills.

  • Proficiency in Microsoft Office applications and accounting software.


  • Ability to work independently and collaboratively in a fast-paced environment.


Competencies:

  • Strong analytical and problem-solving skills.

  • Excellent attention to detail and organizational skills.

  • Ability to prioritize tasks and manage time effectively.

  • Customer-focused with a commitment to providing exceptional service.

  • Results-oriented with a drive to achieve collection targets

Qualifications and Experience

How to Apply:

Deadline for Application

Birthday
Day
Month
Year
Highest level of Education?
Monthly salary expectation?
Experience
Are you currently employed?
Are you a premium Member? (Premium members are given first priority)

Who is a premium member? Learn more

15 May 2024

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

15 May 2024

bottom of page