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Credit Collection Officer job at EBC

Job Description

About the Organization:

The primary responsibility of the Credit Collection Officer is to manage and oversee the collection of outstanding debts from clients or customers. The ideal candidate should have strong communication skills, be detail-oriented, and possess the ability to work effectively in a fast-paced environment.

EBC” is the umbrella brand under which a consortium of dedicated in-house, virtual, associate Professionals & independent identical firms, with both local & International Experience come together to provide end to end Quality Advisory, Consulting & Outsourcing Services.

Organization:

Duties and Responsibilities

  • Contact clients or customers to pursue payment on overdue accounts.

  • Negotiate payment plans to ensure timely collection of debts.

  • Monitor accounts to identify outstanding debts and follow up on overdue payments.

  • Maintain accurate records of all collection activities and customer interactions.

  • Collaborate with internal departments to resolve payment issues and disputes.

  • Prepare reports on collection activities and accounts receivable status.

  • Stayup-to-date on industry regulations and compliance standards related to debt collection.

  • Provide excellent customer service while maintaining a firm approach to debt collection.

Applications are managed via the AfriCareers Talent Hub:

  1. Click the "Apply" button below

  2. Select “Create Profile” if new to the platform

  3. Set up your profile using the Profile Creation Wizard

  4. Complete and update your profile details

  5. Go to the Jobs tab

  6. Search for “Accountant"

  7. Read job description

  8. Click Apply to submit your application

  9. Monitor updates via My Applications to avoid missing interview notices or extra document requests

EBC

• Strong negotiation and communication skills.

• Ability to work independently and prioritize tasks effectively.

• Knowledge of debt collection laws and regulations.

• Proficiency in MS Office applications and accounting software.

• Excellent interpersonal skills and a customer-focused attitude.


Educational Requirements

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field.

  • Proven experience in credit collection or a similar role.

Qualifications and Experience

How to Apply:

Deadline for Application

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3 May 2024

Interested candidates can send their resumes to cv@welcometoebc.com mentioning "Job Title" in the subject line.

3 May 2024

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