, pub-8228024607803045, DIRECT, f08c47fec0942fa0
top of page

Operations and Sales Manager job at Shell Nakiyanja

About the Organization

Job Description

The role requires a combination of operational expertise, customer service skills, and business acumen to successfully manage the complexities of the gas station's operations and sales.

Enroll for Tax Practitioners Course

Duties and Responsibilities

  • Overseeing daily operations: Ensuring the smooth running of the gas station, including managing staff, compliance with safety and environmental regulations, and maintaining customer satisfaction

  • Inventory management: Monitoring inventory levels, ordering fuel and merchandise, and managing budgets

  • Sales and profitability: Implementing strategies to increase sales and profitability, setting fuel prices according to market conditions, and possibly earning commissions based on sales

  • Customer service: Handling customer inquiries and complaints, ensuring positive customer experiences, and maintaining the station's cleanliness and appearance

  • Staff management: Supervising and training staff, setting employee schedules, and managing the hiring, training, and firing of employees.


Qualification, Experiences and Competencies

  • Leadership: Ability to motivate and guide teams, with a focus on achieving sales targets and operational efficiency

  • Communication: Strong verbal and written communication skills to interact effectively with customers, staff, and suppliers

  • Customer Service: Providing excellent service to ensure customer satisfaction and repeat business

  • Inventory Management: Keeping track of stock levels, ordering supplies, and managing budgets

  • Financial Acumen: Handling cash, managing bank deposits, and preparing financial reports

  • Salesmanship: Understanding customer needs and driving merchandise sales through effective promotions and upselling

  • Problem-Solving: Addressing and resolving issues swiftly to maintain smooth operations

  • Flexibility: Adapting to changing circumstances, such as shift changes or unexpected events

  • Regulatory Compliance: Ensuring adherence to safety, security, and environmental regulations

  • Technical Skills: Operating and troubleshooting equipment like fuel pumps and POS systems


  • A strong background in operations management, preferably in the oil and gas industry (fuel station),

  • Bachelor’s degree in business administration or a related field

  • Excellent leadership and communication skills

Work Environment:

  • Fast-paced retail environment.

  • Ability to work independently and as part of a team.

  • Willingness to work in shifts

How to Apply

Applications accepted by email:
Subject email: Operations and Sales Manager

Enroll for CPA Uganda Course
Related Job Postings
Multi-property General Manager job at Marriott International
brief case.png
27 Jul 2024
Pride Microfinance
Branch Operations Manager job at Pride Microfinance Limited (MDI)
brief case.png
19 Jul 2024
Field Coordinator job at Q-Sourcing Limited
brief case.png
16 Jul 2024
Pride Microfinance
Branch Manager job at Pride Microfinance Limited (MDI)
brief case.png
19 Jul 2024
World Bank Group
Senior Operations Officer job at World Bank
brief case.png
19 Jul 2024
Enroll for CPA Uganda Course
Share this Job:
bottom of page